Personal Estates Officer - Recruitment Pool

Attorney-General's Department
Job reference: 569128
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
Classification: ASO3
Salary Range: $66,590-70,968
Duration: up to 12 months
Vacancy Type: Full Time
Number of Positions Available: Multiple
Closing Date: 11:30pm, Friday 12 January 2024
About the Opportunity
An exciting opportunity is available at the Public Trustee for customer service focused professionals to join our team. The Personal Estates branch of the Public Trustee provides assistance to some of the most vulnerable people within our community. We act to support those who through illness or injury, resulting from issues including aging, mental health or substance dependence, are unable to manage their own financial and legal affairs. Our role is important and valuable, because without us some of the most disadvantaged in the community would not be able to participate in life and function within society as we would expect everyone has the right to do. What we do is essential and meaningful and has purpose.
In our role as Financial Administrator we assume responsibility for managing an individual’s financial life. Our role is both supportive and protective. Personal Estates provides very vulnerable community members with a diverse range of critical services such as: assistance in securing accommodation, budgeting and stakeholder management.
About You
Working at the Public Trustee provides a unique opportunity to further develop skills in personal financial management and customer service in a regulated and safe environment. Career progression exists both within the Personal Estates branch and within the broader functions of the Public Trustee. Public Trustee is offering multiple full time / job sharing opportunities within Personal Estates that includes financial administration and caseload management.
Duties include:
Customer service (phone and email)
Budgeting
Cashflow management
Accounts payment
Vendor liaison and establishment
Introductory portfolio management
Accommodation and utility management
Case conferences
Legal interventions (supported)
Deceased and revoked account finalisation
Successful applicants are placed in a pool and applications will be valid for a period of twelve months for appointment to temporary positions when suitable vacancies arise.
About the Business
The Public Trustees mission statement is: “To protect the wishes and interests of those we serve”. The Office of the Public Trustee was established in 1881 and is constituted under the provisions of the Public Trustee Act 1995. The Public Trustee has a role in managing the financial affairs of those people in the community who lack the capacity to manage their own affairs as determined by the courts, the South Australian Civil and Administrative Tribunal (SACAT) or through activation of powers of attorney. The Public Trustee also provides eligible South Australians with access to Will making services, powers of attorney preparation and deceased estate and trust administration.
The Public Trustee is a separate agency within the broader departmental organisation of the Attorney-General’s Department.
Special Conditions for Employment
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
Additional Notes
You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.
Key Selection Criteria:
Please address the points listed below for your preferred branch in your Cover Letter of no more than 2 pages.

• Experience managing conflict situations with tact, sound judgement, discretion and empathy
• Demonstrated expertise in high volume caseload management • Proven skills in working within a fast paced legislative framework
• Proven ability to articulate clear, concise and accurate messages both verbally and in writing.
• Ability to build trust and articulate complex information in a logical and clear manner.

For further information about this exciting opportunity that is not covered by this website please contact Gary Campbell, Team Leader and Project Support, Public Trustee on 8226 9302 or gary01.pt@sa.gov.au
Click Apply and follow the prompts to submit your application.
The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website .
Applications close: 12/01/2024 11:30 PM
Attachments:
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Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.