AddressPlanit Testing, a global market leader in quality engineering solutions is seeking to hire an Account Director.
This role is based in Perth, part of a highly collaborative senior team and supports the alignment of quality testing and solutions with our client requirements.
You will be responsible for successfully selling our brand, our testing services, and our quality solutions to our existing and new clients.
The ideal candidate will have the ability to identify complex needs, recognise new developments and opportunities, extend our client base and continuously network. You will drive and build business opportunities that highlights the value Planit can bring to a client through creative solutions, outstanding client service and a collaborative approach.
The Role:
As an Account Director, you will be responsible for understanding requirements and matching these to our high-quality services, whilst ensuring maximum client satisfaction. In addition, you will also need to be able to respond to RFI/RFPs, prepare proposals, deliver executive presentations, and negotiate with key stakeholders and decision makers. You will need to understand our clients' challenges and complexities and no two days will be the same.
This role is supported by our internal specialist capability groups. Access to these industry leading experts underpins your ability to successfully deliver to your customers goals, laying the platform for an on-going successful relationship.
We have BDM functions already, so they largely contribute to lead generation activities.
About You;
With your exceptional interpersonal and communication skills, you will effectively consult with our clients whilst successfully promoting Planit's brand and capability in providing quality software testing and solutions.
You bring a wealth of knowledge and existing relationships, gained previously in a similar role. You have an in-depth knowledge and understanding of IT services, service management in complex organisations and/or software testing. You will be a problem solver with strong business acumen and an ability to join the dots, skillfully collaborating and building enduring relationships with all stakeholders.
Being customer-centric, you will be flexible and able to multitask and prioritise. You will ensure the highest client satisfaction in all areas across sales and delivery while adding quantifiable value to a wide range of clients both locally and nationally.
Key Responsibilities:
• Day to day-to-day management of accounts and client relationships within the portfolio
• Working with new and existing customers to build strong long term trusted partner relationships
• Working with clients to create and implement innovative delivery solutions
• Leads and owns, and is responsible for the production of proposals or tenders
• Leads in new business meetings, proposal presentations
• Proactively identifying commercial opportunities
• Working with wider Planit group to keep up to speed with latest solutions and industry trends
• Works with existing customers to provide a long-term strategic view
Experience:
• 10 + years industry experience preferably in IT
• Experience managing multiple complex projects
• Experience in managing client relationships
• Experience in negotiating commercial agreements
• Experience in managing profitability and margins
• Has strong negotiation skills
• Proven track record in working with multiple commercial models and industry verticals
• Has a thorough understanding of sales theory process and business development
www.planittesting.com
Planit is an equal employment opportunity employer.
Planit are world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture.
Planit is now a proud NRI company and part of a global movement to deliver a sustainable and secure future through better Information Technology exchanges. Our team offer expert consultancy, bespoke services, tailored training and unique solutions to complex projects. Specialising in digital quality, Planit have a geographic footprint across many continents, with 1800+ permanent employees and have been recognised in Gartner's Magic Quadrant for Application Testing Services.
Our values and ethos are focused on an intrinsic connection to our people, the awareness of our environment and our pursuit to be better than yesterday. We continue to lead the industry with unrivalled ideas, ability, and a quest to discern paradigms.
