Podiatry Clinic Receptionist

Join our dynamic team at SG Podiatry who are dedicated to providing exceptional patient care and support. We are committed to improving the mobility and well-being of our patients through personalized treatment plans and compassionate service.

Position Overview: We are seeking a reliable and friendly Receptionist to be the first point of contact for our patients. The ideal candidate will possess excellent interpersonal skills, attention to detail, and a passion for delivering outstanding customer service. As a vital member of our team, you will play a key role in ensuring the smooth day to day operation of our clinic and providing a positive experience for our patients.

Key Responsibilities:

• Greet patients warmly and assist with appointment processes.
• Appointment and schedule management in our Practice Management System - Best Practice.
• Answer phone calls and respond to inquiries promptly and professionally.
• Processing payments using HICAPS, Medicare and re-booking patient appointments.
• Invoicing and billing – previous experience and knowledge of Medicare Item numbers, DVA and practice billing procedures highly advantageous but not required.
• Maintain patient records accurately.
• Manage office supplies and ensure clinical stock supply. 
• Ensure that the reception area is clean and organized.
• Perform administrative tasks such as filing, scanning, and data entry as needed.
• Cleaning and preparing treatment rooms before and after procedures.
• Undertaking daily sterilisation of podiatry equipment.  

Qualifications:

• Excellent interpersonal skills and the ability to communicate effectively with patients, staff, and providers.
• Strong attention to detail and organizational abilities to manage multiple tasks efficiently.
• Proficiency in computer applications such as Windows, Outlook and Microsoft Word.
• Compassionate and empathetic demeanour with a commitment to patient-centred care.

Experience in medical reception is desirable but not essential. We are happy to provide training and mentorship to a candidate who is looking to build a career as an allied health receptionist.

Benefits:

• Competitive salary commensurate with experience.
• Positive work environment with a team focused on providing excellent care as well as personal, team and business growth.
• Supportive team culture, with training and mentoring provided.

If you are enthusiastic about making a positive impact on patients' lives and thrive in a fast-paced healthcare environment, please email your resume to **********@outlook.com.

We look forward to welcoming you to our team!