Port Agent

Carnival Australia is excited to announce: We are hiring a Port Agent to join our Port Operations Team. This full-time permanent position will be based in the Chatswood district of Sydney and report directly to the Port Agency Manager. This exciting and fast paced position will provide an efficient, timely and cost-effective port agency service for all Carnival Group vessels within Sydney. This includes, facilitating statutory requirements (Customs, Quarantine, Immigration), Port Authority approvals as well as all other arrangements for the arrival and departure of the ships in port - plus lots more to bring our ships safely in and out of Sydney!

First things first, check out what we have on offer!

• Competitive base + super + bonus.
• Work life balance – 9 day (compressed hours) working fortnight with full time pay. Yes, that’s a long weekend every fortnight!
• Offering a hybrid work model – 2 days WFH and 3 days Office.
• Fantastic Chatswood office location close to shops, public transport, restaurants, gyms and more!
• Fantastic discount on cruises, onboard product launches, airline, and Hotel discounts through our partners.
• Accredited as one of the best places to work in Australia in the Great Place to Work® survey 2023.
• Nominated as one of the best places to work for Women in the Great Place to Work® survey 2023.
• Click to see more benefits!

Your key responsibilities will include but are not limited to:

• Prepare and process pre and post-cruise documentation for assigned port calls, including weekend administrative duties on a rotational basis.
• Schedule vessel arrivals and departures, as well as coordinate other necessary port services, such as pilotage, tug assistance, and line handling.
• Organize logistics related to the delivery of supplies, luggage handling, fueling, garbage collection, crew rotations, and other essential tasks.
• Maintain relationships with Sydney service providers, including tug operators, pilots, and stevedores, as well as with port authorities and government agencies like Customs, Immigration, Quarantine, and the Australian Maritime Safety Authority.
• Ensure all accounting procedures, call reporting, analysis, and other miscellaneous tasks related to port calls are completed accurately and promptly.

About You:

As a highly motivated individual with a deep passion for the industry, you possess strong organizational skills and excel in managing competing priorities. Your results-driven approach, combined with resilience, makes you a valuable asset in any dynamic environment. You are a self-starter, adept at communicating confidently and collaborating effectively with others to ensure timely completion of projects. The cruise line industry is a 24/7 operation involving a mix of office and port work, necessitating flexibility, including out-of-hours and weekend work. Being part of a collaborative team, your outgoing personality and willingness to work hard will distinguish you from other candidates.

We’d love to hear from people with:

• Prior experience in a similar role, or in Shipping/Fleet or Port Operations.
• Knowledge of Cruise Ship or Travel, or a genuine interest in pursuing a career in this industry.
• Excellent organizational and planning abilities, including the capacity to manage multiple tasks to meet deadlines.
• Capability to collaborate with both internal and external stakeholders.
• Strong administration and accuracy skills with attention to detail.
• Proficient in using a computer with intermediate knowledge of MS Office (Word and Excel).
• Possession of a valid Australian NSW driver's license.
• Flexibility to work outside regular office hours (Cruising is a 24/7 operation).
• Willingness to commit to a rotating weekend roster (once every 6 weeks) and work during the peak season (October – April).

We are seeking someone with the right attitude to fit into our fun and supportive culture so, if you meet the above requirements, have a down to earth personality and solid work ethic, please send your application for consideration. Only suitable candidates will be contacted.

About Us:

Carnival Australia is part of the Carnival Corporation, the worlds’ leading cruise holiday company, representing iconic brands including P&O Cruises, Princess Cruises, Cunard, Carnival Cruise Lines, Holland America Line and Seabourn. It’s an exciting time to join the local team, with the resumption of cruising in Australia! At Carnival Australia we pride ourselves on promoting an inclusive and flexible workplace culture where individual differences are valued.

• We at Carnival Australia promote diversity and inclusion and encourage applications from all backgrounds and communities, including Aboriginal and Torres Strait Islander communities, the LGBTQIA+ community, and people living with a disability. 
• Suitable candidates will undergo background checks, which may include police checks, skills assessment/testing, and reference checks. There will be a one-stage interview at the Chatswood Sydney office. 
• Only approved recruiters on our panel will be engaged, and unsolicited resumes from agency recruiters will not be accepted.