AddressWestgate Community Initiatives Group Ltd. (WCIG) is an established, not for profit organisation that is committed to creating practical responses to unemployment and disadvantage across Melbourne and Geelong. Our mission is to empower people to achieve a meaningful role in society.
Our Workforce Australia Services program provides tailored employment support to job seekers in the North-Eastern suburbs of Melbourne. We have a new opportunity for you to join our team on a permanent full-time basis. This position will be based at Epping, with some offsite travel required to meet with employers and participants. Previous experience in employment services is preferred but not essential.
Interested? Keep reading to see what you’re in for!
What we offer:
- Enterprise Bargaining Agreement (EBA) with industry leading salary levels that increase each year
- Above Award personal, compassionate and maternity leave schemes
- Paid Christmas closure leave
- Free Employee Assistance Program for all employees
- Salary packaging (up to $15,900 per year of your salary tax free + up to an additional $2,650 per year tax free for entertainment expenses)
- Flexible working hours and arrangements for work-life balance, including work from home dependent on operational requirements
- Option of purchasing additional two weeks of annual leave
- Emphasis on staff training and professional development
- Mobile phone and laptop provided
The role:
- Provide ongoing post-employment support to both the employer and participant to maintain the site’s job placements
- Identify potential fall outs from employment and promptly implement strategies to support the participant
- Experience working with people from diverse backgrounds is preferred, as you will be working with people facing various barriers to employment to overcome any workplace challenges
- Maintain accurate records and collate information, such as payslips, invoices, and wage subsidies in a timely manner
- Submission of documentary evidence for Progress Payments and Employment Outcomes to Claims and Compliance
- Escalate at-risk outcomes and wage subsidies to the Employment Mentor Team Leader and Site Manager immediately
- Build and maintain employer relationships to increase engagement and retention rates, while also securing extra business through lead generation
- Ability to adhere to strict compliance frameworks and contractual reporting requirements
- Be adaptable and responsive to community and key stakeholder needs
About you:
- Prior experience in employment services, case management or similar is preferred but NOT essential – if you have the right attitude, we can teach everything else!
- Current driver’s licence and Working with Children’s Check (or ability to obtain one prior to commencement) is essential
- Excellent written and verbal communication skills are crucial for developing and strengthening relationships with new and existing employers
- Knowledge and understanding of issues that affect job seeker engagement with education and employment
- Demonstrated ability to meet and exceed KPIs
- Willing to learn and highly flexible and adaptable in a changing environment
- Passionate about helping people and making a difference in the community
If you are interested in working with us, please submit a copy of both your resume and cover letter outlining your suitability. Applications without a cover letter are unlikely to proceed further. If you have any questions, please contact Carmen Wong – HR Specialist on 03 9689 3***.
Due to the anticipated high volume of applications, we regret only shortlisted applicants will be contacted. This listing will be removed once the position has been filled.
WCIG does not accept unsolicited applications or phone calls from recruitment agencies.
WCIG is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion and training. WCIG encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability. Only Australian citizens, permanent residents or people who have the right to work in Australia may apply.
Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks (as we see fit) to ensure that we are recruiting the appropriately qualified and experienced people.
