Power Platform Solution Architect

IDC provides consulting and IT services to clients globally - as partners to conceptualize and realize technology driven business transformation initiatives. With a world-class infrastructure and a global network, IDC offers a wide array of solutions for a range of key verticals and horizontals; starting from the strategy consulting right through to implementing IT solutions for clients. We provide solutions for a dynamic environment where business and technology strategies converge. Our approach focuses on new ways of business combining IT innovation and adoption while also leveraging an organization's current IT assets.The RoleYou will be responsible for :

• Writing well-designed, testable and efficient code.
• Gathering and evaluating user feedback.
• Working as a part of a dynamic team to deliver winning products.
• Providing code documentation and other inputs to technical documents.
• Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.
• Troubleshooting and debugging to optimise performance.
• Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
• Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
• Ensuring the correctness of customer data and manage any data cleansing activities.
• Continually testing and refining campaigns to gain insight and maximise usage and uptake.
• Providing support on any requests or issues pertaining to CRM.
• Collaborate with clients to understand their requirements, timelines and work with team to design robust and scalable solutions using Microsoft Power Platform.
• Perform system architecture assessments and provide recommendations for optimal Power Platform implementation.
• Contributes in collaboration with Melbourne Waters stakeholders on operation of the Power Platform solution and engages the team based on the requirements.
• Contributes for Power Platform CoE set up in collaboration with key stakeholders, recommend best practices and governance.
• Collaborate with client to understand their business requirements and provide solutions leveraging Microsoft Power Platform.
• Develop functional specifications, configure and customize Power Platform components. Analyse client processes, identify opportunities for automation, and design and implement Power Apps, Power Automate (formerly Flow), and Power BI solutions
• Assign and Manage the tasks to the technical team members.
• Participate actively in the creation and review of the Conceptual Design, Detailed Design and estimations.
• To provide expertise on Microsoft Dynamics CRM tools used for relevant development areas like integration, migration, and actively contribute on configurations, customizations of the solution.

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 14 years experience, ideally within a CRM Manager or Software Engineer role.
• Ability to work as a key member of a large bid response team
• Thought leadership and expertise in one or more industry vertical e.g. Financial Services, Manufacturing, Utilities, Oil and Gas, Healthcare, Retail, Public Sector, Social Housing
• Excellent communication skills
• Ability to manage competing priorities effectively and efficiently
• Supplies developers with any documentation or diagrams needed to execute technical tasks
• Assists project leadership and organizational stakeholders in obtaining approval for technical designs
• Strong experience in contributing for presales activities.
• 6-8 years of consulting or relevant work experience
• Ability to present persuasively and effectively
• Ability to work on multiple projects simultaneously
• Power Platform CoE ,PowerApps (Model Driven, Canvas, & Custom Pages),
• Power Automate, PowerBI SharePoint, Azure DevOps, Javascript, Plugins,
• D365,Azure Logic Apps,Aure Function, Azure API Management, Azure Service Bus, SharePoint, C#,.Net, HTML5,CSS,JSAON Framework, XML, JASON, Azure DevOps, Dynamics 365 CE (Sales & Service)
• 14+ years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)

• Opportunity to make a positive impact
• Leadership Role
• Join a market leader within IT Infrastructure / Blockchain / Cloud Computing