Address
Form of work
SalaryThe Offer
- Opportunity to make a positive impact
- Leadership Role
- Join a market leader within IT Infrastructure / Blockchain / Cloud Computing
The Job
You will be responsible for :
- Writing well-designed, testable and efficient code.
- Gathering and evaluating user feedback.
- Working as a part of a dynamic team to deliver winning products.
- Providing code documentation and other inputs to technical documents.
- Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.
- Troubleshooting and debugging to optimise performance.
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
- Collaborate with clients to understand their requirements, timelines and work with team to design robust and scalable solutions using Microsoft Power Platform.
- Perform system architecture assessments and provide recommendations for optimal Power Platform implementation.
- Contributes in collaboration with Melbourne Waters stakeholders on operation of the Power Platform solution and engages the team based on the requirements.
- Contributes for Power Platform CoE set up in collaboration with key stakeholders, recommend best practices and governance.
- Collaborate with client to understand their business requirements and provide solutions leveraging Microsoft Power Platform.
- Develop functional specifications, configure and customize Power Platform components. Analyse client processes, identify opportunities for automation, and design and implement Power Apps, Power Automate (formerly Flow), and Power BI solutions
- Assign and Manage the tasks to the technical team members.
- Participate actively in the creation and review of the Conceptual Design, Detailed Design and estimations.
- To provide expertise on Microsoft Dynamics CRM tools used for relevant development areas like integration, migration, and actively contribute on configurations, customizations of the solution.
The Profile
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 14 years experience, ideally within a CRM Manager or Software Engineer role.
- Ability to work as a key member of a large bid response team
- Thought leadership and expertise in one or more industry vertical e.g. Financial Services, Manufacturing, Utilities, Oil and Gas, Healthcare, Retail, Public Sector, Social Housing
- Excellent communication skills
- Ability to manage competing priorities effectively and efficiently
- Supplies developers with any documentation or diagrams needed to execute technical tasks
- Assists project leadership and organizational stakeholders in obtaining approval for technical designs
- Strong experience in contributing for presales activities.
- 6-8 years of consulting or relevant work experience
- Ability to present persuasively and effectively
- Ability to work on multiple projects simultaneously
- Power Platform CoE ,PowerApps (Model Driven, Canvas, & Custom Pages),
- Power Automate, PowerBI SharePoint, Azure DevOps, Javascript, Plugins,
- D365,Azure Logic Apps,Aure Function, Azure API Management, Azure Service Bus, SharePoint, C#,.Net, HTML5,CSS,JSAON Framework, XML, JASON, Azure DevOps, Dynamics 365 CE (Sales & Service)
- 14+ years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)
The Employer
Our client provides consulting and IT services to clients globally - as partners to conceptualize and realize technology-driven business transformation initiatives.
