Practice Manager

Cavendish Road Clinic is on the hunt for our next Practice Manager! Situated in Coorparoo, Brisbane, our clinic has a tight-knit friendly team with 9 GP's, nursing and admin support.

This is a full time role although happy to consider 4 days a week for the right person. Experience as a Practice Manager in a medical setting is ideal. If you think the below position description is a good fit, please reach out!

******@cavrdclinic.com.au 

(07) 33971***

Position Description

Duties include:

· Ensuring that the clinic maintains RACGP standards at all times.

· Lead the practice team through accreditation every three years.

· Develop and maintain practice policies and procedures, including policies for privacy and confidentiality and cyber security.

· Maintain safe work environment by eliminating/ preventing environmental hazards where possible and act appropriately to produce safe outcomes.

· Collect, document and report data accurately and comprehensively.

· Lead reception staff meetings and GP/ practice principal meetings.

· Recruit and train new reception and nursing staff and assist the practice principals in the recruitment of GP’s and locums.

· Perform and document staff appraisals yearly for reception and nursing staff.

· Coordinate annual leave and long service leave for reception and nursing staff.

· Develop receptionist and nursing rosters and arrange sick and annual leave cover.

· Liaise with service providers to ensure the smooth running of the clinic including those responsible for IT, clinical waste collection, cleaning, and maintenance of the property.

· Create and implement quality improvement activities with the assistance of the clinic team.

· Develop and maintain equipment registers and the provision of the maintenance of clinic equipment.

· Manage patient and staff complaints and feedback.

· Maintain accounting systems for all income and expenses and allocations to principals as appropriate.

· Payment of staff wages, superannuation and workers compensation.

· Maintain debt collection procedures for unpaid patient accounts.

· Provide reception cover as needed.

· Other duties as requested by the practice principals.

Essential competencies and skills:

· An understanding of the requirements of running a business and in particular a medical clinic.

· A strong understanding of Medicare and DVA.

· Strong written and verbal communication skills when communicating with the practice team, patients, and other stakeholders.

· Time management skills and the ability to prioritise tasks.

· Leadership and team building skills and experience.

· Ability to devise and review systems for operation efficiency and control.

· Commitment to continuing professional development.

· Competency in decision making processes.

· Use of computer programs such as Best Practice, Word, Excel, Xero

· Past experience managing a GP clinic preferred.