AddressAbout Us
WA Primary Health Alliance is part of the Australian Government’s national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia’s three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.
At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.
We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.
We are guided by our Strategic Plan 2023 – 2026. To find out more about us and what we do, please go to our website: https://www.wapha.org.au/about-us/
We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.
WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people’s bodies, identities, relationships, and experiences.
We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.
The Roles
Do you have a love for building safer, more person-centered, effective, and seamless services, a passion for driving change in people and practice and a desire to grow your quality experience in the highly diverse Primary Care Sector?
We are seeking two Quality Improvement Coaches to help build capacity for quality improvement and support practice optimization within the primary care sector. QI Coaches provide the resources and supports needed to help primary care practices identify QI needs. Develop skills to help tackle new QI initiatives and build the internal QI capacity needed to sustain those improvements. One of these roles will work exclusively in our ‘greater Choices for At Home Palliative Care” project. This project focuses on building capacity and capability to support general practice to optimise access to Advance Care Planning and non-specialist palliative care.
Working with Primary Care Practices
In your role as a QI Coach you would work closely with primary care practices to identify areas of improvement, set improvement goals, provide tools, facilitate QI activities, and practice redesign in primary healthcare settings. At the practice level, coaches support teams to:
- Promote a multi-disciplinary team-based approach to Quality Improvement.
- Identify at-risk patients for outreach through pro-active population health management.
- Use data to understand and improve clinical performance measures.
- Improve strategies for health promotion and disease management and prevention.
- Use a data-driven approach to effectively drive QI
- Increase capacity for creating and maintaining QI infrastructure within a practice.
2 positions are available –
- Part-time 0.8 FTE Maximum-Term position until 3rd February 2025
- Full-time 1 FTE Maximum-Term position until 30th June 2025 (greater Choices for at Home Palliative Care).
About you
To be considered for this role, candidates must meet the following selection criteria:
Essential experience and education
- Bachelor's degree in healthcare, public health, or a related field; or equivalent or relevant experience in lieu of education.
- Demonstrated understanding of general practice (IT system changes, process redesign, restructuring, etc).
- Experience and knowledge of quality improvement methodologies and tools
- Effective communication skills – both written and verbal and virtual
- Ability to establish and maintain strong relationships.
Preferred knowledge and skills
- Ability to influence others and move toward a common vision or goal.
- Problem solving and root cause identification skills.
- Solid understanding of quality improvement and quality improvement processes
- Ability to analyse data.
- Flexible and adaptable; able to work in ambiguous situations.
- Health Industry knowledge and experience
- Knowledge/experience of palliative care (specific to Greater Choices for At Home Palliative Care position)
Our Benefits
- Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
- Commitment to employee development.
- Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
- Competitive salary.
- Professional development opportunities.
- Employee Assistance Program.
- Additional paid parental leave.
- Gifted paid day off during Christmas shut down period.
- Annual $200 health and wellbeing reimbursement scheme.
- All employees have access to LinkedIn Learning.
- Study leave options available.
- Option to purchase additional leave.
- 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).
To Apply
Please submit your application by clicking the ‘Apply’ button.
Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.
Applications close Thursday 30th May 2024.
WAPHA reserves the right to commence shortlisting prior to the advertised close date.
For further information please email ****@wapha.org.au. Please note that applications must be submitted via the link provided – applications received by email will not be accepted.
Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.
