AddressPre-Sales Solution Engineer - Sydney or Melbourne, Australia
About AvePoint
Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit https://www.avepoint.com.
At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you!
About the position:
Want a role where you can utilise your technical expertise and customer facing skills at the number 1 cloud data governance ISV in the world? This position is your opportunity to succeed as a pre-sales professional, positioning our product stack to help our customers solve their business challenges. We'll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.
Your job is to partner with our sales team as AvePoint's key technical lead throughout the lifecycle of the solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. This role can be based in either Sydney or Melbourne.
What your day to day will look like:
- Presenting and demonstrating AvePoint's product offerings relevant to customer objectives remotely and on-site
- Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers.
- Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
- Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
- Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
- Sharing information with the sales and technical teams about our products and the market
- Acting as the customer advocate and liaison to the AvePoint product management and development teams
- Helping the sales team identify and understand customer business objectives and their organisation to best align AvePoint technology
- Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
- Developing customer's buying vision for how AvePoint can help them reduce costs and increase business agility
- Supporting AvePoint Partner and Marketing teams with their field activities
- Ownership of technical sales opportunity closure
What you will bring to our team:
- Relevant work experience on client-side, consulting-side or with an ISV
- Understanding of M365 architecture, components, and configuration
- Experience in delivery and/or pre-sales of solutions that leverage one or more of the following: M365 Security & Compliance (Purview), SharePoint, Teams, Dynamics and Azure
- Knowledge of server and cloud offerings across Microsoft, Google and Salesforce
- Confident and enthusiastic presentation skills
- Good business and technical communication skills - can lead conversations to align technical value to a customer's business needs
- Ability to think strategically using technical knowledge coupled with sales mentality
- Ability to maintain excellent relationships with channel partners and colleagues
Benefits we offer:
- Competitive market-based compensation
- Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC
- Work life balance through hybrid working model of 3 days a week in office
- Generous PTO allowance incl. specific AvePoint Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day!)
- Private Health Insurance
- Mobile Phone Plan Reimbursement
- Tuition Reimbursement
- Dedication Awards
- Employee Referral Program
- ...and much more!
AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
#LI-SW1 #LI-HYBRID
