Address Join our team! Frontline & Digital Division delivers ICT services to the Queensland Police Service, Queensland Fire and Emergency Services, the Inspector-General Emergency Management and the Queensland Ambulance Service.
Our Division supports the critical Triple Zero environment with ICT services and support to frontline officers across the state and to the broader Queensland community.
We are committed to delivering healthy, safe, positive and inclusive workplaces with a diverse workforce that reflects the community we serve.
Your key accountabilities
The core capability requirements for this role are:
• Manage a team of subject matter experts in the design, procurement, implementation, support and maintenance of ICT systems.• Undertake research and analysis on new and emerging technological trends and products which may impact upon the ICT systems and provide innovative solutions for continual improvement.• Always ensure the integrity of ICT system, in particular the capture and retention of lawfully detected information and the security of evidence files.• Build and maintain communication networks with internal and external clients and stakeholders and provide high level advice on technical related issues.• Develop business requirements and specifications to facilitate vendor quotations, and subsequently, manage budgets, contracts and deliverables.• Implement strategies to identify, assess and mitigate risks.
Role Requirements
Technical/ Operational/ Educational experience
Highly Desirable
• Prior experience in an enterprise-scale ICT environment.• Experience designing, implementing, supporting and maintaining mission critical 24x7 ICT services.• Experience administering server and desktop technologies, including but not limited to Linux - Ubuntu/Debian Desktop and Server, VMWare ESX Server, vSphere, MS Windows Server 2008/2012/2019, and Windows 10• Experience administering networking technologies for complex ICT systems using tools such as Untangle Firewall and SquidVPN and experience conducting security risk assessments, and business impact analysis with these systems.• Experience administering digital forensics software such as LACE, Nextcloud, GriffEye and Cellebrite.• Experience in troubleshooting and solving technical issues.• ITIL 4 Foundation
Desirable
• A tertiary qualification in Information Technology or related discipline• Project management skills• Organisational change management experience• Relevant industry accreditations and certifications
Special Conditions
This position maybe required to:
• Participate in a 24x7 on-call ICT support roster.• Undertake periodic pre-approved overtime and periodic work outside normal business hours.• Provide expert evidence on ICT systems related matters on behalf of the Queensland Police Service (QPS) in a Court of Law.
SFIA Skills
The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role:Level: 5Skill Code(s)ITMG - Technology Service Management
Further information can be found on the SFIA site by searching for the ‘skill' code (e.g. ITMG) and then referring to the skills listed under the applicable ‘level' e.g. level 5
Applications to remain current for 12 months.
Job Ad Reference: QLD/550951/24
Closing Date: Monday, 25th March 2024
