Process Improvement Officer

Process Improvement Officer

• Process Improvement Officer at Tertiary Hospital
• 5 weeks annual leave plus monthly ADO
• Hybrid Work Environment

We are looking for a motivated and driven individual to join our team as a Process Improvement Officer. The role will spearhead the design, development and implementation of Robotic Process Automation (RPA) and other digitial revenue projects. This is a Full Time Fixed-Term position based based in new purpose built offices at 635 Elizabeth Street, reporting to the Manager Business Improvement and Automation and General Manager Revenue Services.Your new team:

• Join a dynamic team dedicated to optimising efficiency and driving revenue growth
• We enjoy a collaborative working environment
• You will be working alongside passionate individuals committed to delivering exceptional service while streamlining processes
• In return, you will be supported to achieve outstanding results and realise your potential

Your new role:

• This is an exciting oppourtunity for a highly motivated Process Improvement Officer to make a real impact!
• In this role, you will be a key player in identifying and implementing innovative solutions to optimise billing, cashiering and collections
• You will spearhead the development of Robotic Process Automation (RPA) projects, working collaboratively with stakeholders to ensure seamless integration and maximum benefit
• This position is ideal for someone who thrives in a fast-paced environment and enjoys tackling challenges with a creative mindset

About you:

• Are you a highly analytical problem solver with a passion for streamlining processes?
• Do you possess experiance implementing RPA solutions in a Revenue/Finance setting?
• Are you proficient in RPA software like UiPath or Power Automate
• Do you thrive in building strong relationships and collaborating effectively across teams?

Benefit of working with the Royal Melbourne Hospital

• Values based organisation offering professional advancement, including training and access to mentorship and leadership programs
• Enjoy excellent work-life balance working in a supportive and collaborative team
• Salary packaging, onsite car parking and, close to public transport.

The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.Interested?If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.For a confidential discussion please connect via the details below.All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination prior to commencement.Don’t delay, apply now! - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received.Advertising may cease prior to the closing date.
Selection Criteria Essential: Commitment to live the Melbourne Way - putting people first, leading with kindness and achieving excellence together
Essential: High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with a wide range of internal and external groups
Desirable: Previous experience within a Health Finance/Revenue setting
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