Product Analyst

We are hiring for a Product Analyst.Objectives

• Understand and evaluate customer value proposition to prioritise product and service improvements and drive innovation and change.
• Use data and data tools to monitor, analyse and evaluate market trends, customer usage behaviours, and research to help inform the vision of products and service offerings provided by the Reserve Bank of Australia.
• Consult and engage with diverse stakeholders to ensure that change deliverables that support product and service improvements are correctly scoped, prioritised and planned based on value add to customers, business and operational requirements, and industry and organisational strategic objectives.
• Engage with relevant delivery, technology and operational teams to plan timely delivery of change initiatives.
• Track, document and report on the production, readiness, and implementation of change initiatives to provide assurance to internal and external stakeholders.
• Develop, prepare and deliver presentations and communications to both internal and external stakeholders to ensure information is provided in a timely and relevant manner and clearly communicating the intended messages.
• Contribute to the planning, development, implementation and review of designs, roadmaps, recommendations, guidelines, standards, policies, procedures, manuals and operations to uplift the Bank's products and service offerings.

Technical Capabilities

• Builds knowledge of best practice design thinking and research to support product roadmap building.
• Assists with consultations in all phases of product design.
• Demonstrates interpersonal and communication skills with developing skills to influence stakeholders. Some guidance required to understand complex technical information.
• Demonstrated ability in critical thinking, research and analytical skills to undertake ongoing analysis.
• Ability to use a variety of data tools to analyse products
• Strong written communication skills with guidance and input from management on structure. Demonstrates clarity in thought, progression of logic and synthesis of research material.
• Demonstrates curiosity to learn from wide range of disciplines (e.g. scientific, project management, production and manufacturing, marketing, aesthetics, design and data etc.) to provide input on product design.
• Actively assists with problem solving with others to troubleshoot problems as they arise. Escalates problems as required.
• Demonstrated experience taking responsibility and accountability for key deliverables assigned.
• Provides input into product planning practices and approach to create product/project plans and funding requests.
• Undertakes analysis to build understanding of varied subject matters (including security, manufacturing, aesthetics/UX design, IT) and customer value proposition of product or service offering.

Be MoreWorking for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia.Why RBA?Through the pursuit of national economic policy objectives and associated activities in financial markets and banking, the RBA makes an important contribution to the Australian economy. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect, while promoting the public interest through our efforts.Your application should include a resume detailing your experience and qualifications.The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.Few places give you the balance of professional challenge and a management culture that not only supports but encourages you to live a full life outside of work and be more.Application Close : May 02, 2024.