Product Demonstrator/Sales

About us

At Mobility Zone, we are dedicated to enhancing lives through personalised living and mobility solutions. Our mission is to empower individuals in the aged care and disability community by providing top-quality products and exceptional customer service. We set ourselves apart by placing the customer at the heart of everything we do. Our team of compassionate experts is dedicated to understanding each individual's requirements, ensuring that they receive tailored recommendations and comprehensive guidance throughout their journey with us. We believe in building lasting relationships, treating every interaction as an opportunity to make a positive impact. We are more than a business; we are a partner in enhancing quality of life. Our unwavering dedication to personalized service, coupled with our range of high-quality mobility and living aids, sets us on a mission to transform lives, one individual at a time. Join us on this journey towards greater independence, comfort, and well-being

Qualifications & experience

• Unwavering dedication to customer service
• Excelent communication skills
• A positive can-do attitude and a passionate approach to all aspects of your duties
• Adaptability to thrive in a fast paced environment where no two days are the same
• Work well with team members to provide exceptional customer service
• Comfortable navigating computer programs, software, emails and willingness to learn new technologies
• Problem solving skills (Both individually and in a group)
• Previous experience is customer service/health care (Assistive Technology) is favoured, but not necessary. We invite any motivated individual's with a willingness to learn to apply.

Tasks & responsibilities

• Empower individuals through personalised customer service
• Manage day-to-day operations of the retail store
• Enhance customer experience through learning our products and offering guidance
• Conduct rental and return transactions with efficiency and accuracy
• Build relationships with customers and professional client's
• Resolve customer concerns efficiently, collaborating with team members where necessary to ensure superb customer service
• Show exceptional professionalism and integrity
• Gather feed back from customers and identify solutions to process improvement
• Meet service related KPI's (Key Performance Indicators)
• Conduct in home demonstrations of equipment

Benefits

• Ongoing training and development opportunities
• Competitive salary and performance based incentives
• Employee discounts
• Join a family owned business where you're more than just a number