Product Manager - Insurance Governance

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.

For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you'll make an impact

The purpose of this role is to support the Head of Risk & Control and Senior Manager, Risk and Control, and is an integral part of the First Line Risk and Compliance team. This team provides thought leadership advising on the management of related risks and controls; compliance and issue, incident and breach monitoring; the oversight of the internal customer resolution function; and for providing governance and reporting. It requires working closely with key stakeholders and senior business representatives and supporting them in their efforts to improve and enhance the operating control environment, embed new law and develop efficiencies by providing business focussed, timely, proactive and solutions orientated compliance advice and insight across a range of areas.

Main Focus Areas

This role will focus on supporting the management of the end-to-end risk and control environment for the Super and Retirement Division. To achieve this outcome, you are responsible for building strong relationships with key stakeholders. You will be expected to provide risk support in relation to the identification, assessment, and management of risk and drive a strong risk culture that helps achieve business objectives.

Overall Responsibility

• Working with Senior Manager, Risk and Controls to implement, maintain and coordinate reviews of First Line Risk Management governance frameworks, ensuring that they are operating effectively within the wider AMP Group frameworks.
• Support the Head of Risk and Compliance and Senior Manager, Risk and Controls in the oversight of the E2E control environment across other relevant business functions.

Reporting and Governance

• Work with Senior Manager, Risk and Controls in developing management information (MI) and track progress and managing insight driven reporting and governance function;
• Support Senior Manager, Risk and Controls in Risk Profile and Risk reports for risk committees, EXCO and Boards (where required);
• Support Senior Manager, Risk and Controls in the analysis and interpretation of key risk indicators results to identify systemic issues for escalation and investigation;
• Support the Senior Manager, Risk and Controls in regularly reviewing the risk management and controls frameworks to ensure they continue to be effective for the management of risk;

Control Assurance

• Support ad-hoc reviews of areas of risk as well as the definition of control uplifts through the transformation;
• Support the coordination of Controls Assurance related initiatives across people, processes and systems as requested by Heads Of Risk and Compliance;
• Review and assess control test plans and methodologies for controls with consideration of the business operations, processes, and risks.
• Support Senior Manager, Risk and Controls in the review of events for lessons learnt, including identification of systemic issues across different processes / business lines etc for reporting to Director, Advice.
• Documentation and reporting of work through GRC and appropriate governance;
• Ensuring implementation and continual improvement of processes to proactively manage to new SBR requirements;

What you will bring to the team

Ideally, you will bring the following experiences to this role:

• Analyst, Controls Assurance is expected to have competencies for the role and experience (3-5 yrs) in financial services and/or assurance knowledge to effectively and efficiently design and execute controls testing plans
• Financial Services experience in Audit practice or industry (desirable)
• Relevant industry and other professional qualifications
• Tertiary qualifications in a business-related discipline (desirable)
• Strong understanding and experience within financial services industry and current and proposed financial services regulatory and legislative requirements.
• Experience working on projects to deliver key business outcome.
• Proven customer service orientation.
• Proven ability to manage change effectively
• Previous experience in operating in a 3LOD environment would be highly desirable.
• Data analytics skills and experience in the use of reporting software
• Experience in business and management reporting
• Experience driving efficient and effective operational processes
• Demonstrated engagement within a matrixed corporate organisation
• Ability to operate in a business environment through change

You'll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.

If you're someone that can hold their own, you'll find AMP quite liberating.

Why we think you'll love working at AMP

Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.

We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.

Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversity

We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don't procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.