- We have a supportive, transparent and inclusive team
- JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market
- We support vulnerable members of our community by making donations to our 'Helping Hands' and 'Doing Good' workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners
- We offer generous team member discounts across The Good Guys and JB Hi-Fi
- You will have exposure to ongoing training & development opportunities from day one
- We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys group
- Assigning routes to each carrier and provide ongoing support to delivery teams on the road through effective monitoring
- Providing end of day reports and feedback to DSPs on productivity, customer service and communicate problems to DSPs and to the manager
- Performing a daily end-of-day review of extra/special activities or exceptions submitted by the Delivery Service Provider (DSPs) for approval, ensuring accurate billing generated by the system
- Following up on orders and promptly notify customers of any delay or issues related to their order Customer communication
- Maintaining strong relationships with the Customer Service team by responding to all customer requests in a courteous and efficient manner
- 2 years of experience in logistics or related field
- Strong computer literacy and exposure to general software packages (such as Microsoft Office Suite) and warehouse software (such as Oracle, SAP, AS400), including transport management systems
- Comfortable embracing change, resilient in overcoming challenges, and flexible in adjusting priorities, all whilst maintaining a proactive approach to continuous improvement
- Experience in transport planning and scheduling (preferred, but not required)
- Experience in retail and/or e-commerce environments (preferred, but not required)
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VIC - Metro Supply Chain 26 May 2024
The Transport Planner is an exciting, newly created role as part of our Supply Chain transformation.CampaignsCurrent opportunities Position Location Sub Department Closes
VIC - Metro Supply Chain 26 May 2024
The Transport Planner is an exciting, newly created role as part of our Supply Chain transformation.