Address
Form of workProduct Owner
Your Business
Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. Healthcare is an important segment of the Australian economy and to ensure the Bank is addressing the needs of its healthcare customers, the CommBank Health vertical was created.
See yourself in our team:
CommBank Smart Health is Australia’s first truly end-to-end digital solution for the healthcare industry – providing convenient and secure payment, claiming, and directory capabilities for Australia’s healthcare payer schemes, providers and patients.
Do work that matters:
In this role, you will lead our integrations with payer and healthcare schemes (new and existing), ensuring that the features and functionality align to CommBank’s safe, sound and secure vision. You will lead and define the product vision, goals and roadmap. Lead the end-to-end development of the product roadmap ensuring maximum output and quality from the squad. Apply domain expertise to support prioritisation and successful achievement of business and squad objectives.
Responsibilities:
- Apply expertise to support prioritisation, balance trade-offs, and explore strategies to successfully achieve business outcomes.
- Accountable for addressing impediments, driving decisions and resolving escalations.
- Act as the voice of the business and translate this for the team.
- Drive project inception and discovery to ensure alignment of product strategy and clarity of scope.
- Formulate hypotheses to validate customer problems and define clear learning objectives that will inform product roadmap and prioritisation decisions.
- Identify, articulate and manage risks and compliance across streams of work.
- Incorporate design thinking and analytics to inform product design.
- Lead and develop the product roadmap, and engagement with senior stakeholders/business units to manage the delivery of product roadmap.
- Lead the Squad day-to-day to deliver change and lifecycle activities.
- Maintain a well prioritised Backlog to deliver business and customer outcomes.
- Manage senior business and technical stakeholders to ensure that prioritisation is understood and agreed to.
- Manage the Squad’s performance to defined objectives including OKR tracking, etc.
Qualifications & Experience :
Have proven Product Owner experience, ideally (but not mandatory) within healthcare or merchant acquiring.
- A passion for servicing customers and experience doing so.
- Experience working with third party partners and vendors including management of the relationship.
- Strong decision making, communication (written and verbal) and prioritisation skills.
- Highly analytical skills with a strong commercial acumen.
- Experience in liaising with a range of stakeholders from senior managers to technical developer teams.
- A technical background and good technical understanding.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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