Product Support - Drilling Performance Underground
Shift and Schedule
- 8/6 Day shift or 7/7 Day Shift
Location Kalgoorlie or Perth
Onsite or Remote: Onsite
Country/Region: AU
LHS Rocktools (Australia) Pty Ltd is a leading supplier of Drilling Consumables with branches throughout Australia. LHS is a stable work environment offering long term roles.
Due to ongoing contracts, we are seeking:
Full Time Product Support for underground contracts throughout Kalgoorlie DIDO/FIFO
We are seeking Product Support personnel with strong communication skills with intermediate knowledge of drilling application for rock drilling tools and consumables.
Responsibilities
- Liaise with client to work with both development and production drill application and performance improvement
- Manage time on the job over three sites
- Complete product performance trials, with reports to Tech-manager
- Assist in controlling inventory design and levels required
- Attend daily (PSI) pre-shift meetings with client
- Liaise with client to understand upcoming drilling operations requirements
- Send off daily shift reports from UG trials and product performance details
- Record and report all instances of comment or complaint by drilling personnel, especially in relation to alleged consumable fault or premature failure
- Assist the Tech-manager in investigating all reported instances of alleged consumable fault or premature failure
- Perform all duties and functions on the mine site in accordance with the highest standards of workplace safety, work practices and site-specific instructions and requirements
- Visit underground mining operations sites, as required, and inspect, check and verify usages of drilling consumable performance on each machine
- Set up basic drilling practices for ground conditions and rigs on each site
- Complete the 'Daily Consumable Report' for each item of drilling equipment checked and submit to the Tech-manager for verification and recording
Ideally, you will have the following
- Tablet/PC/email/copier skills/Xcel
- Manual Driver’s license
- Forklift license
- Experience in a similar role
- Industry UG experience
- Drilling operational experience and good product knowledge
- Be able to travel with little notice
- Must be able to pass a drug and alcohol test
LHS offers fulfilling careers, generous benefits, and a unique opportunity to join a dynamic workplace where collaboration, innovation and commitment are the value we instil in all operations.
We are an equal opportunity employer and encourage Women, Aboriginal, Torres Strait Islander peoples and people from culturally diverse backgrounds to apply if experienced in the development and or production drilling application.