Program Manager

Every day we help shape and deliver ambitious projects that enhance the Gold Coast way of life. From transforming the way we operate to deliver the right mix of services in a sustainable way, to engineering the big ideas of the future using technology and data to deliver excellent customer and employee experiences.​ 

Why work with the City of Gold Coast? 

• Development Opportunities: Work directly with experienced and passionate leaders and specialists who are invested in your growth and career trajectory.  
• Community Impact: Play a key role in delivering a crucial project for the City of Gold Coast, and have a direct impact into improving the lives of our residents.  
• Flexibility: The City of Gold Coast is working towards becoming Australia’s most flexible government employer, including fully remote work. Tell us what flexibility means to you and what best suits your lifestyle!  
• Inclusive team environment: The Chief Technology Office prides itself on providing a highly inclusive and diverse environment, where everyone feels valued and respected.  
• Women in STEM: Championed by our Chief Technology Officer, our Women in STEM committee is focused on growing the next generation of strong individuals that will lead the way in technology innovation. 

About your new role 

As the Program Manager you will be responsible for effectively engaging with our executive leadership team and senior leaders to enable our Organisational Plan to enhance the Gold Coast way of life.  

This position exercises significant autonomy and makes decisions relating to the day-to-day operations of the team(s) allocated for the purpose of project management coordination. This includes procurement and pricing methods of projects and resolution of stakeholder related problems in relation to a range of projects. The Program Manager provides advice on the overall direction of projects about resourcing, programming, budgets, stakeholder communication and consultation.    

What you bring to your new role 

You will have experience working in a fast past environment delivering unique and complex programs across a wide range of City services. You can devise creative strategies and initiatives with the team to deliver business outcomes.  

To be successful in this role, you bring demonstrated experience in Project and Program Management, paired with experience in similar positions with responsibility for ICT delivery accountability. The ability to engage with a wide range of stakeholders, with deep knowledge of planning and delivering complex large ICT programs, will be paramount to your success in this role. Additionally, you will use your exceptional interpersonal and communication skills to drive high-performance outcomes and positive work practices.  

To succeed in the role, ideally you will have:    

• Significant demonstrated experience and/ or tertiary qualifications in Project and Program Management, Enterprise Architecture or Business Management  
• Demonstrated performance in procurement management, vendor contract management, stakeholder management. 

If you think you have what it takes, but don’t necessarily meet all criteria, please still get in touch – we’d like to hear from you! 

Application process 

If this sounds like you click the 'Apply' button below to complete your online application. Please upload your Resume and a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role. 

Our Chief Technology Office has multiple fixed-term and permanent opportunities available. Applications for this position may be used for up to 12 months and may be considered for other vacancies as they become available, including part-time, fixed-term or permanent opportunities. 

As part of our selection process, you may be required to undertake a one-way video interview via Criteria, face-to-face or virtual interview via Microsoft Teams. You may also be required to undertake reference checks via Xref, police checks, employment history checks, qualification checks and drug and alcohol testing. 

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply. 

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.