Program Manager - Homelessness Outreach

Job description
YFS is establishing a new outreach team to support growing numbers of people rough sleeping in our city.
If you are a Homelessness Outreach leader, this is a chance to take a lead role in a new service, including developing a great team culture.
You will need to be great at building effective relationships with stakeholders to generate outcomes for people experiencing homelessness.
Every day will be different as you work with others to end homelessness in Logan.
About the job

• Role location: Slacks Creek
• Role type: Permanent, full-time
• Pay range: $111,268 a year with salary packaging exempt from Fringe Benefits Tax available

In this role, you will:

• lead a front-line team of outreach workers connecting with people experiencing homelessness to build trust, provide practical support and link people with the supports they need
• build relationships with Council, Department of Housing, police, other NGOs and health services to coordinate effective responses to rough sleepers in Logan
• support your team to problem-solve and find creative ways to improve the situation for people experiencing homelessness
• contribute to Logan Zero’s goal of ending rough sleeping in Logan through collaboration and advocacy

Aside from meeting the key capabilities outlined in the , you’ll be a great fit if you:

• are keen to grasp the opportunity to create a new team that fills a gap in Logan’s service system
• are passionate about supporting people experiencing homelessness
• have a deep understanding of the circumstances of people sleeping rough and effective ways to respond
• are flexible and responsive, able to adapt every day as demands change
• are an effective leader with experience building team culture and performance
• can work flexible hours to ensure the outreach service can meet requirements for after-hours and weekend responses. The team will have staff working from 6am to 8-10pm weekdays and daytime hours on Saturday, with potential to add Sunday if demand emerges. You and a senior worker will need to be able to provide support across these periods.

About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey, our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
To find out more about working with us, head to .
Interested?
Read Advice for Job Applicants and check out our Organisational Chart .
Contact Rachel Smith on 07 3826 1500 if you want to talk about the role.
Interviews are scheduled for Monday 22 January 2024.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
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