AddressProgram Operations Manager (Field Based)
Outdoor Education & Adventure Tourism
$65K-$85K + Super & Benefits
In-Field Management role
Auscamp are seeking a highly motivated and optimistic program manager to oversee the planning, preparation and delivery of school based outdoor education programs and adventure tourism products/services.
Reporting to the General Manager, you will be client facing, leading teams of casual/permanent staff, problem solving, ensuring positive participant outcomes and overall client satisfaction.
This position forms part of our senior management team and as such you will need to manage complex priorities (that are often changing), manage your own time and others effectively, communicate in a way that aligns teams, clients, and participants to a common vision.
Key Responsibilities
- Liase with clients to ensure the program delivers outcomes and expectations
- Plan itineraries, and communicate this info with key stakeholders
- Manage programs, staff, and contractors, in field.
- Contribute to the delivery of catering services alongside relevant teams
- Contribute to the delivery of maintenance/site services alongside relevant teams
- Act as a the primary contact for customers, staff, contractors and external partners, addressing and solving issues as they arise.
- Ensure a safe, respectful, and enjoyable workplace environment
- This is a field-based role.
Qualifications & Experience
- Recognized qualification in Outdoor Education, Tourism, Business, Management or alike
- Wilderness/Remote First Aid, CPR, Victorian Working with children’s check
- Demonstrated leadership skills in a team environment
- Experience with outdoor recreation and activities
- Experience in outdoor education, adventure tourism, Education, teaching and/or camp experience would be highly valued
- Current Drivers License (Manual & Towing experience and advantage)
Applicants should address their resume, qualifications, references, and role specific cover letter to Jordan Wing – *****@auscamp.com.au
