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Salary- Join a proactive support team that works collaboratively.
- Support people who are homeless or at risk of homelessness
- Rewarding role within our Housing team, benefiting our community
Program Support Co-Ordinator
Permanent, Full-time Opportunity
Imagine a career with Churches of Christ
Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.
We also offer:
- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Co Contribution Vehicle provided;
- Free parking and an onsite café;
- Employee Recognition program that recognises staff and their dedication each year;
- Employee Discount program through our large network of retail partners (Bupa Health, Medibank, JB Hi-Fi etc);
- Opportunities for professional development;
- Employee Assistance Program;
- Grants (for eligible employees) to assist in formal study;
- A work culture that values you.
Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.
Highlighting the importance of this role
Reporting to the Manager - Program Practice and Development, the Program Support Coordinator is primarily responsible for the oversight of staff and effective delivery of specialised support programs and initiatives that enhance tenancy sustainment and foster cohesive and vibrant communities.
This role ensures the three direct reports meet key program performance indicators and regulation obligations through effective leadership, partnership arrangements and the implementation of best practice policies and processes.
Key tasks and responsibilities include:
- Design and deliver capacity building initiatives to improve pathways to affordable housing and home ownership;
- Implement, manage and deliver the framework for community cohesion across the housing service;
- Lead and mentor Housing Support Workers and Housing Officers to build capacity and resilience to work with clients with complex needs.
What you can bring to the team
This position calls for an individual who is highly organised, flexible and agile. You will understand customer centricity and be comfortable conversing with a range of internal and external stakeholders. Team work skills, a keen eye for detail, and the capacity to deliver results and meet objectives are essential.
Your qualifications and experience should include:
- Degree qualification in Social Science or relevant field;
- A patient approach to resolving difficulties that may be experienced by out tenants, resolving complaints, sustaining tenancies and supporting our operational staff;
- Experience working with people from diverse, social and economic disadvantaged backgrounds;
- Significant in-depth experience applying tenancy legislation in either community housing or general real estate, including the effective resolution of escalated matters;
- Experience in leading and developing teams, or the ability to demonstrate the capacity to successfully apply similar, transferable skills;
- Minimum five years' in a similar role with coordination responsibilities;
- Knowledge on Specialist Disability Accommodation (SDA) regulations and requirements (desirable);
- Full Real Estate License (desirable);
- Current National Police and Working with Children (Blue Card) check or the ability to acquire.
To apply
To apply for this position please click the Apply Button. For further information, please contact Sally Faux on 04 4812 2363.
We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.
Applications will be assessed as received
Type: Permanent
Category: Housing Services
Reference ID: DJ000124
Date Posted: 18/12/2023
