AddressOneStep Group (https://1step.com.au/)
OneStep Group incorporating ES2(https://www.es2.com.au/), is a leading, Australia-based, national provider of information and communications technology (ICT) and security and Microsoft services. OneStep spans industry verticals with expertise in networks, security, mobility, managed & professional services, cloud, unified communications and collaboration. As a Telstra Platinum Enterprise Partner, we leverage the strength of the Telstra network whilst maintaining the agility and capability set of the broader OneStep Group, including being a Microsoft Gold Partner, to provide best of breed secured solutions to our customers. The OneStep Group partner with a range of leading global vendors to deliver the best in IT and security solutions. Our engineers are certified across a portfolio of strategic partners including Fortinet, Microsoft, Cradlepoint, Cisco, Checkpoint and Apple. Customer outcomes and service are central to OneStep's delivery becoming intimately involved with our customers’ businesses, their market, their roadmap, their processes and their opportunities. These trusted and enduring relationships enable OneStep to partner with a technology agnostic and business-solutions-first approach as opposed to leading with an, often more narrow, technology-orientated solution. Our industry is constantly evolving and our focus is on making the complex simple, always leading with context. Our commitment is to deliver expert advice, outstanding customer service providing you with a competitive advantage through leveraging integrated technology-enabled solutions.
This role will require the successful incumbent to liaise directly with clients in order to schedule and attend project kick off meetings and coordinate resources to meet project demands while utilizing a range of systems to effectively record the details. If you enjoy a fast-paced environment where every day will be different and one of your key strengths is the ability to dynamically prioritize, this could be the right next move for you.
Responsibilities
- Schedule and coordinate resources, equipment and external contractors required for implementation and delivery
- Assign tasks to teams and assist with schedule management
- Liaise with clients to discuss requirements and ensure that the objectives are clearly outlined
- Resource management/allocation as per the requirement
- Primary point of contact for nominated key accounts - liaising with stakeholders to ensure the project is on track.
Experience:
- Prior experience with resource planning/ scheduling
- Ability to effectively prioritize, multi-task and manage client expectations
- Attention to detail
- Strong interpersonal and communication skills
- Ability to work autonomously and within a team
