Project Officer, Behavioural Insights – SafeWork NSW, Health & Safe Design
Position: Project Officer, Behavioural Insights
Grade: DCS Clerk 7/8
Salary range: $106,025 - $117,363 + superannuation and leave loading
Location: Parramatta or Gosford
Duration: Temporary up to 12-Month (ends 30th June 2025)
Applications Close: Monday 8th July 2024 (9:59AM)
About us
SafeWork NSW is the state’s workplace health and safety regulator.
The Health & Safe Design (HSD) Directorate provides specialist regulatory advice and interventions to prevent physical and psychological harm at work. We do this by building internal and external capability, ensuring regulatory compliance with the work health and safety legislation, as well as shaping and influencing the state and national agenda.
About you
This is an exciting opportunity to use your research, design and evaluation skills for real-world impact. You will provide the HSD Directorate with evidence-based advice and strategic project support to achieve SafeWork NSW’s key regulatory priorities and outcomes.
You will join a team of specialists including contract management, marketing and communication, stakeholder engagement and program design. You will work closely with our colleagues across the HSD Directorate to understand their challenges and build their team’s capability and confidence in applying tools, evidence and advice from the behavioural sciences.
Your responsibilities will include:
- Developing and maintaining strong collaborative partnerships with colleagues, teams, senior leaders and stakeholders. You’ll understand their challenges and needs, find opportunities where Behavioural Insights can add value, and influence and deliver effective outcomes.
- Applying Behavioural Insights to solve policy problems and service delivery challenges, including undertaking quantitative and qualitative research, designing interventions or conducting evaluations.
- Translating, communicating and presenting complex technical information in a clear, compelling way to inform, educate and build internal Behavioural Insights capability.
- Delivering high-quality tools and resources such as process and journey maps, guides and template, workshops and training, and other creative solutions.
- Setting clearly defined objectives, thinking through problems critically, making sound decisions and recommendations, prioritising competing work priorities and managing time effectively.
- Learning from and collaborating with team members and partners in an environment of curiosity and mutual support.
What we need from you
Apply by submitting an up-to-date resume (max 5-pages) and cover letter (max 2-pages). Your resume should highlight experience relevant to the above role responsibilities and role description. In your cover letter please share your motivation for applying for this position and your relevant skills.
A qualification in Behavioural Sciences, Psychology, Economics, Communications, User Experience or Service Design would be highly regarded – although not compulsory.
Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation
Click Here to access the Role Description
. For enquiries relating to recruitment please contact Tayla Gibbs via ***********@customerservice.nsw.gov.au.Visit the to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 8th July 2024 (9:59AM)
Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ***********@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit