Project Officer – Operational Support And Development Team

About the NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity under the Public Governance, Performance and Accountability Act 2013.

Operational Support and Development Team

The Operational Support and Development Team is a new function being established to support the operational learning and Development of NDIS Commission staff (enterprise wide). As part of its Regulatory Capability Program, the NDIS Commission is developing a Regulatory Learning and Development Program (RLDP). The new team will support this project and associated change implementation activities. It will stand up the function on an ongoing basis. Working collaboratively with existing corporate service teams, the Operational Support and Development Team will assist Assistant Commissioners and the Office of the Deputy Commissioner to streamline divisional workforce planning, recruitment and on-boarding processes; manage the delivery of regulatory learning and Development, including operational systems training, across the organisation; provide divisional budget oversight; promote Work Health and Safety initiatives, and provide reporting relevant to the program area of responsibility.

Key responsibilities

1. Provide administrative support for the delivery of high-quality operational training new and existing staff.
2. Assist with the coordination and support of end-to-end recruitment, procurement and training requirements, acting as the Divisional liaison with Corporate
   Services.
3. Frequently liaise with colleagues across the Commission, providing best-practice advice related to recruitment and procurement processes.
4. Support the on-boarding and induction of new staff to the Division. Promote Work Health and Safety initiatives across the Division.

Skills, knowledge and personal attributes

Our ideal candidate will be a highly motivated individual with a contemporary attitude to people with disability. The role requires independent thinkers who enjoy working in a team environment, as well as the following attributes:

1. Exceptional interpersonal and written and verbal communication skills to effectively engage and negotiate with stakeholders from across the Commission.
2. Effective planning and organisation skills
3. Sound judgement, strong attention to detail and the flexibility to deal with competing priorities.
4. Experience providing advice to Executive Leaders, understanding the different needs of stakeholders.
5. Monitor the performance of contracts across the Division.