Property Manager & Senior Property Manager - Australia-Wide Campaign

Defence Housing Australia –Australia Wide Property Manager/Senior Property Manager Campaign

Are you looking for an opportunity to develop your skills as a Defence Housing Australia (DHA) Property Manager or Senior Property Manager? Are you interested in assisting Defence Members with their housing needs and making a positive impact on their daily lives?

Defence Housing Australia (DHA) is building a merit list to be used over the next 12 months in addition to filling known vacancies in the following offices in preparation for the annual posting cycle: Canberra, Melbourne, East Sale, Adelaide, Perth, Darwin, Brisbane, Townsville and Sydney. To see a full list of our DHA locations and where we welcome applications from, please click here. 
Position: Property Manager and Senior Property Manager

Level: DHA Level 4 and DHA Level 5

Salary Range: $77,958 - $84,295 per annum (DHA 4) and $85,366 - $92,763 per annum (DHA 5) plus 15.4% superannuation

About the role
In these roles you will oversee a diverse portfolio of service residences to meet contractual obligations and adhere to DHA standards. You'll collaborate with various stakeholders, managing interactions between occupants and landlords, and coordinate maintenance services through contractors following established Standard Operating Procedures. Your responsibilities extend to conducting property inspections, identifying occupant liability, and ensuring properties are prepared for incoming occupants within budget constraints and agreed SOPs. Additionally, you play a key role in managing and updating DHA systems efficiently to meet occupancy timeframes.

Skills you need to succeed in these roles:

• Strong stakeholder management skills with ability to present and communicate information clearly across a range of mediums (including written and verbal).
• Strong organisational skills, managing competing priorities while ensuring high customer service levels.
• Proven problem-solving and decision-making skills, balancing business needs with legislation, industry standards, and best practices.
• Demonstrated ability to quickly develop skills and knowledge of business and government processes, applicable legislation, and best practice to deliver quality business outcomes.
• Experience working flexibly within a high-pressure environment to meet organisation/team objectives. 

Benefits for working at DHA include:

• 15.4% superannuation
• Work-life balance
• Generous leave entitlements including 15 days personal leave and 20 days annual leave annually*

For more detail on what we offer, visit the DHA website.
 

Interested in what a day as a DHA Property Manager/Senior Property Manager might look like?
See a day in the life of Senior Property Manager Emma or Property Manager George for a small taste of what you can expect your day to look like! (2-minute read).

Application process
Apply now via our online careers site with your current resume and a 300-word pitch, as outlined in the attached position description. Please note, we will be unable to progress your application if you do not complete this 300-word pitch.

At DHA, we are deeply passionate about our work, and we want your experience with us to be as enjoyable as ours. Short-listed candidates can expect an engaging recruitment process that includes:

• brief video interview – this will be a one-way video interview where candidates will be asked to respond to 5 questions relating to their suitability for the role. Please set aside up to 1 hour to complete, this will include checking IT/sound/video etc. Additional information on video interviews can be found here.
   
• Written assessment – you will be provided a sample email and asked to provide an email response. Please set aside 30 minutes to complete.
   
• Additional testing – this may include exploring personality types (which we hope you’ll find super interesting!). Please set aside 30 minutes to complete.

Rest assured, we value your time and provide full support throughout the process. The times suggested above are the longest it may take, however, anticipate it will be much quicker.

Upon completion, candidates will be assessed for suitability against the Property Manager (DHA4) or Senior Property Manager (DHA5), or both.
Any questions? Please email: HumanResources@dha.gov.au
For more information please view the attached position description.
The RecruitAbility scheme applies to this vacancy. For more information on the RecruitAbility scheme please visit the APSC’s page on RecruitAbility.

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.

Applications close: 11.55pm Wednesday 21 February AEST