AddressAbout Us:
- Worldwide Elite Segment ServiceNow Partner 2023
- APJ ServiceNow Elite Partner of the Year 2020 - 2022
- Unlimited ServiceNow Enterprise Training
- WFH & Office Flexible Arrangement
- Work from ANYWHERE in the World 4 Weeks Per Year
We are an Australian-born company with over 400 dedicated staff across Australia, New Zealand, India, Singapore, Hong Kong, and the Philippines. A multi-award-winning business, were proud to have been recognized as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020, 2021, 2022, and 2023.
As a Fujitsu company, Enable has also been recognized as the Worldwide, Elite Segment Partner of the Year for 2023. Our success comes from our people-first culture. That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you've never done before.
The Role:
The Proposal Manager's role is to manage and coordinate all activities related to proposal submissions and bid responses for ServiceNow consulting, advisory, and implementation services. You will work closely with the Sales and Presales/Solution Consulting teams to manage the response documentation from early templates to ultimate submission to the customer. The Proposal Manager ensures that writing best practices, and internal review processes, lead to high quality and timely winning responses
Main Responsibilities:
- Compelling Response Production: Manage the response/proposal including the development of storyboards, response organization, and a writing plan.
- Communicate Required Standards: Analyse and articulate to the response team customer demands and align the style guide and response templates accordingly
- Proposal Development: Coordinate, lead, and motivate all contributors to produce quality responses in a timely manner. Write sections of the proposal of a generic nature for example Quality, Health, and Safety. Liaise with SME input for specialist areas for example for legal and commercial
- Tracking response status: Chase and coordinate response content from multiple contributors.
- Presales Function Continuous Improvement: Identify areas and methods of improvement and efficiencies in proposal management responses and bring this to life to uplift the organization's overall presales capabilities.
- Leadership: They are seen as a key part of the presales team, can lead and facilitate response team meetings, and are able to coordinate responses from geographically split teams to meet stretching milestones with high quality deliverables.
Skills Matrix:
- 2 years of hands-on experience responding to tenders and bids.
- Experience managing medium-sized (4 people) or larger teams responding to bids.
- Experience in working with a presales function/team.
- Expert MS Word / Powerpoint and Excel user uses MS TEAMS and SharePoint proficiently and is meticulous about version control.
- We are looking for a highly organized, detail-oriented communicator passionate about customer success!
Bonus Points:
- Prior industry and/or customer experience.
- Project Management experience.
- People Management experience.
- Marketing experience.
Qualifications & Certifications:
- University Degree or relevant experience in industry
- ServiceNow Sales or Presales accreditations
It would be an edge if you also had the ff:
- Certified Bid and Proposal Manager certification
- Certified Professional Sales Person certification
- Project Management certification
The Enable Way: Passionate, Pragmatic & Committed
