Provisioning Assistant

Part of the dramatic improvements being made across the Services Portfolio, is the creation of the cross-divisional Provisioning Team. This team is located within the Division of Shared Services but works collaboratively across, Facilities & Services, Information Technology and Finance & Business Services to improve customer experience and to increase efficiencies as they relate to the onboarding of new staff to the University and the movement of current ANU staff.
The Provisioning Assistant will work as part of the wider Provisioning Team to provide customer service and administrative support for staff with a focus on improving the customer experience and increasing efficiencies as they relate to the on-boarding of new staff to the University and the movement of current ANU staff.
We are seeking someone with strong interpersonal skills and a demonstrated commitment to customer satisfaction. Your ability to manage competing priorities and experience in providing timely and accurate advice and support across a range of stakeholders is essential. Background in IT / HR is an added advantage.
For further information, please contact Stella Maggs, Team Lead Provisioning Team, T: +61 2 6125 3497, E:
The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit
Application information
In order to apply for this role please make sure that you upload the following documents:
Two pages (maximum) response which outlines your strengths against the position description. This response should broadly address the selection criteria and requirements for the role, what you specifically offer the role (including information on your demonstrated ability and track record) and what you bring to the Provisioning Team and the ANU, along with anything else you may wish to add.

• Current curriculum vitae (CV) which includes the names and contact details of at least two referees. If your CV does not include referees, you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.
Please note: The successful applicant must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.
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