Quality And Compliance Manager

• Full-time position (38 hours per week)
• Join a friendly Leadership Team with supportive management
• Office located in Carlisle with free parking
• Salary range: $93,000 to 98,000 plus salary packaging

Harold Hawthorne Community Centre is a not-for-profit organisation based in Carlisle. Our vibrant Centre runs community activities in our Community Centre and Social Activities Centre, provides care to people living in their own homes, and housing in our independent living retirement village and social housing units. We are dedicated to assisting seniors to continue to live independently and with dignity within their community.

We are seeking a suitably qualified and dedicated person to apply for the rewarding role of Quality and Compliance Manager. 

The main objective of this position is to manage the Quality and Compliance areas of the organisation to support compliance and adherence to the Aged Care Quality Standards, WHS, relevant regulations, legislation, best practice and agreements with key stakeholders.

Key responsibilities:

•  
• Management of the Incident Register 
• Continuous Improvement 
• Development and implementation of policies, procedures and manuals
• Management of document control 
• Internal audits and corrective action plans
• Analysis, evaluation, reporting and presentation of quality performance
• Communication and training 
• Client consultation workshops and surveys
• Embed and promote a culture of quality throughout the organisation as per the Centre’s values of Respect, Integrity, Compassion, Collaboration and Quality and our strategic priorities. 

To be considered, you will have:

• Possession of a relevant qualification or at least 5 years’ experience in quality management in the community services sector 
• Internal Auditing or Lead Auditor Training 
• A current satisfactory National Police Clearance (or ability to obtain one) 
• Computer proficiency (particularly Microsoft Outlook, Excel, PowerPoint and a client management system) 
• Demonstrated knowledge of data collection methods, analysis, reporting and presentation.
• Strong commitment to privacy and confidentiality when working with sensitive data.
• Excellent communication skills, using a collaborative and consultative approach.
• Strong administration skills with a high level of attention to detail.

Benefits for you:

• Flexible work arrangements 
• Salary Packaging available (up to $15,900 of your income is tax-free)
• Rewards Club, Meals Entertainment and Holiday Accommodation, and Novated Leasing

Enquiries: To discuss the role, please contact Christine Foote (General Manager) or Renata Chaplin (Community Services Manager) on (08) 9470 1***.

Applications: Submit your cover letter and resume with two references by 19/04/2024 at 3.00pm

To be eligible to apply, you must have Australian Citizenship, Australia working rights, or hold a Permanent Residency status in Australia. 

Please note, candidate screening and interviews may commence prior to any advertised closing date. Successful candidates may be requested to attend a pre-employment musculoskeletal health assessment.

Harold Hawthorne Community Centre is an Equal Opportunity employer. We recognise, value and support a diverse and inclusive workplace reflecting the diversity in society. Applications are encouraged from suitably qualified people from all backgrounds who are also committed to these values.