Quality Improvement And Risk Manager

EACH has been committed to delivering health and support services that improve lives and strengthen communities for over 50 years. Our workforce is made up of compassionate individuals who are here to lend a helping hand, offering a wide range of services tailored to meet the unique needs of each individual from all walks of live. Join us on this journey and let us make a difference together.    

• Full Time Ongoing Role
• Work from our Ringwood office with hybrid working options available
• $130-150K pa + Super + Generous Salary Packaging benefits of up to $18,550    

After a period of significant change, now is a great time to join EACH to work collaboratively with key stakeholders to shape how we ensure high quality and safe care at EACH into the future.

The Quality Improvement and Risk Manager is responsible for supporting a positive Quality Improvement culture, underpinned by effective Quality, Continuous Improvement, and Risk Management Frameworks.  There are the usual responsibilities that you would expect such as ensuring we meet our requirements across various accreditations, standards and regulatory compliance, and are effectively managing risks and identifying opportunities for improvement (amongst other things!). 

However, the really exciting stuff is the opportunity to work closely and collaboratively with others such as our Clinical Governance Director, Health Information and Governance Manager, Operational Directors, and Service Design Managers to shape how we manage Quality Improvement and Risk into the future.  We are looking to you to drive a group effort across the operational areas at EACH, ensuring we work with ops to align priorities.

Leading a team of 5 motivated individuals, this role forms part of EACH’s Organisational Enablement (OE) Directorate (this includes HR, Finance, IT, Infrastructure, the National Access and Intake Service, Org Development and Culture and obviously QI&R) and is a valued member of the OE Leadership team. Have a look at the video to see if you see yourself fitting in!  

Who we are looking for 
The ideal person for this role is highly collaborative, can see the bigger picture as well as work to the details. They are pragmatic, can effectively prioritise and can GSD - get 'stuff' done. You will be able to lead a team and ensure that team is working across EACH as partners - no silos here. We have a big vision and there's lots to do, so you need to be able to work strategically but also roll up your sleeves and get into the detail as well. 

The position requires at least 5 years of experience in a similar role to hit the ground running, relevant and demonstrated tertiary qualifications, understanding of clinical governance principles and Risk management concepts, and knowledge of accreditation standards in the health sector.

Purpose, challenge and a flexible and supportive environment are key reasons you will want to join us. Your work directly contributes to ensuring people in the communities we support receive high quality services and enable them to have the power to live well. We are flexible, we expect that you spend some time at Head Office and working from other sites, and the balance at home, but we aren't prescriptive on what that looks like.

There's lots to do, but plenty of opportunity to do things differently and try new things - no red tape here! 

What we offer
EACH is committed to developing our people. At EACH you’ll be supported to be your best. We provide:    

• Work arrangements that flex to you to allow for a positive work-life balance (including hybrid working conditions).
• Generous Not-for-Profit Salary Packaging of up to $15,900 tax-free income per year.
• Up to $2,650 additional tax-free money to spend towards meals entertainment.
• Support through a comprehensive Employee Assistance Program for you, and your immediate family members.
• Opportunity to purchase additional leave.
• Opportunities to continuously grow and develop.

Please read the position description, attach a resume, and in the 'Message to Hiring Manager' field include brief outline addressing your interest and suitability for this role.  

If you’d like more information about the position, please contact Clare Murphy,  Executive Director - Organisational Enablement at ************@each.com.au.

Applications close on Sunday 4th May 2024
** Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!**

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant. 

EACH Commitments

At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.  

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People.  For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures.