AddressAbout Uniting
At Uniting, we are committed to making a tangible difference in the world. Our mission is to inspire individuals, invigorate communities, and challenge injustice. We provide a wide range of services, including aged care, disability support, community services, and chaplaincy. Additionally, we actively engage in social justice and advocacy efforts that affect the lives of the people we serve.
About the Role
As a Quality Improvement Specialist, you will play a key role in our Residential and Home & Community Health Care teams, focusing on providing coaching, advice, and support to build capability and capacity within the local operational team. Your specialization in auditing, accreditation, complaints, and incident management will be crucial. Additionally, as a Registered Nurse with Uniting, you will practice holistically, using your critical decision-making skills to lead the team.
Travel is an expectation as part of the role.
Work location is flexible and you can work from Yamba, Goonellabah or Kingscliff depending on your location.
In collaboration with the Quality Improvement Lead, you will manage and facilitate improvements, developing key quality management strategies, initiatives, and plans to drive continuous improvement. Travel will be required depending on the number of negotiated hours.
Furthermore, you will liaise with a diverse range of internal and external stakeholders, making your strong people and communication skills imperative to your success. It is essential that you are highly organized and efficient, with the ability to listen to the needs of management, staff, and clients.
Your experience ticks the following boxes:
- You’ll have previous registered nursing experience in aged or community care, or a passion to begin a career in aged care if you have nursing experience in the wider health sector
- Must be a registered nurse with Aphra registration.
- Minimum of 5 years experience in a Quality Improvement/management role within a health or aged care setting
- Flu vaccination
- Demonstrated experience in providing advice on complaints management and clinical investigations
- High-level understanding of contemporary approaches to quality management in the health and/or aged care industry
- A demonstrated passion for social change and contributing to an organization of influence for the most disadvantaged
- Skilled at navigating a complex organization, forging relationships, and managing through influence rather than direct authority as required
The Benefits You will be generously rewarded with a unique salary package & enjoy working within a highly-regarded, person-focused facility.
A great support structure is in place, with a terrific executive management team. You will be given all the tools to succeed in this position.
- Exceptional salary package
- Chance to be the face of a supportive environment and a quality-driven team
- Become part of the leadership team where your opinions are acted upon
- Excellent opportunity for career progression and learning opportunities
- Join an organization with genuine growth & expansion on the horizon
We’ll create a better future for you
Our people are at the heart of everything we do, and we support them to grow and develop to be their best through our strong commitment to learning, flexibility, great benefits, and a positive culture of teamwork and cooperation. Together, we can build a better future for the people and communities we serve, and for you.
About Uniting Aged Care
Uniting is one of the largest and most trusted not-for-profit providers of aged care in Australia. Each year, we support more than 7,000 residents in over 70 aged care homes throughout NSW and the ACT. We actively advocate for the right of every senior to age in comfort and dignity, wherever and however they live. We value diversity and always welcome everyone, exactly as they are.
What to expect
Please know that employment with Uniting requires:
- A National Police Check
- Reference checks
- Other pre-employment screenings
How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.
If you would like to have a confidential discussion about this role please reach out to Operations Support Lead – Claire Miastkowski on 0409 171 ***.
