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SalaryWe have an exciting opportunity for a suitably experienced, customer service focused administration professional to join our team in the position of Reception & Sales Support Administrator. As an important first point of contact for our valued customers, the ideal candidate will be a personable customer-focused professional with a positive attitude, friendly disposition and commitment to detail and have a knack for multitasking.
If this sounds like you, we'd love to hear from you!
About the Role:This role is all about personality and being able to engage with our customers and fellow team members, facilitated by can-do/will-do attitude.
The right candidate must be able to commit to full-time Monday to Friday (8:54am to 5:00pm).
We offer exceptional working conditions, including a fun friendly team environment, excellent work/life balance and regular office team dinners and social events.
Key responsibilities of the role include:The Reception and Sales Support role is all about connecting with customers in our showroom and over the phone, build rapport quickly and act with integrity and scheduling jobs/orders in our cloud-based field management system.
Along with being the first point of contact for our valued clients you will assist our sales team with customer enquiries, manage emails and quotes, handling work orders and enquiries, liaising for after-hours calls, collecting payments, updating client databases, managing deliveries, preparing for meetings, updating team progress, assisting with WHS paperwork, and providing general office support.
Does this describe you?We are looking for candidates with a minimum of 2 years’ experience in reception and office administration. Previous experience in building or trade services is favourable but not essential, as we will provide ongoing training and support for the role.
The successful applicant will be customer service orientated, self-motivated, and able to work independently and in a team environment. An eye for detail, accuracy and good communication skills are essential.
The applicant must have a strong knowledge of office procedures, Outlook, Excel and the ability to learn new software packages.
If this sounds like the right fit for you, please apply by emailing: *****@gcptas.com.au applications will only be considered if they include covering letter, current resume - including employment history, achievements, and two employment referees.
For more information or to receive a copy of the Position Description for this role, please contact Selena on 6326 8780.
