Address Part time role (45 hours per fortnight) at Athelstan retirement apartments in Camberwell
Fantastic team culture plus career progression and development opportunities
Join a for-purpose organisation and receive excellent salary packaging benefits
About the role
Your primary responsibility is to assist residents, their families, and guests, as well as all internal stakeholders and visitors with their hospitality needs in a timely and professional manner. Working closely with the Manager at Athelstan, you will assist with booking and coordinating functions by liaising with external food and beverage suppliers. You will support residents in their day to day lives by receiving mail and deliveries, and arranging a variety of services such as dry cleaning, collecting prescriptions and arranging taxis as required. In addition, you will provide administrative support to the Manager and ensure that common areas are always maintained impeccably to provide a safe and comfortable environment for our residents.
About you
You have previous experience as a receptionist or administration officer, and a passion for providing first-class customer service. Your interpersonal and communication skills are exceptional, and you display compassion and patience when assisting our residents. Working in a fast-paced environment and managing your time effectively are a walk in the park (or our lovely garden!), due to your flexible approach and ability to prioritise. You take pride in the work you do, have a keen eye for detail, and display initiative and common sense when making decisions or solving problems. You’re a natural people-person who enjoys working in a team environment, and you have a strong understanding of quality service delivery.
Why VMCH?
Because the people we employ make it a great place to work! In addition, VMCH will provide you with:
A rewarding and supportive work environment, with opportunities for professional development and career progression.
A competitive salary, with salary packaging benefits that can increase your take-home pay.
A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave.
Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
Discounted private health insurance and discounted school holiday care support.
A chance to make a positive difference in the lives of older people and the community.
About us
Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.
If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.
To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations and a Victorian Employee Working with Children Check. You may also be required to supply an International Police Check.
We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.
