Address
Form of workAbout the business
Yarra Valley Lodge is part of EVT, Australia’s premier entertainment, hospitality and leisure company. We are a proud Australian company with over 100 years of operation within the Entertainment and Hospitality sectors in Australia and New Zealand. With more than 70 hotels, 150 cinemas, and 8000 staff, EVT includes brands such as EVENT Cinemas, BCC Cinemas, Rydges Hotels & Resorts, QT Hotels & Resorts, The State Theatre, Thredbo Alpine Resort, Atura Hotels and Edge Digital Technology.
About the role
Some key responsibilities of this role are:
- Supervise Front Office operations
- Working around a rotational roster including public holidays and weekends
- Ensuring quality service is provided to guests by anticipating guest needs and responding to their requests promptly,
- Efficiently and courteously during check-in, check-out and throughout their stay.
- Address and solve guest issues and concerns in a professional and timely manner
- Always remain professional in attitude, manner and presentation
Benefits & perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & Experience
- Strong written and verbal communication with key stakeholders
- Pride in personal presentation and grooming essential
- Sound time management and problem-solving skills essential
- Experience in a Front Office environment
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.
