AddressWGA is an Australian and New Zealand company like no other – we are owned by the employees, loved by our long-term clients and have deep roots in our communities. With a team of over 600 people, WGA provides a rich, diverse, and empowered workplace, and offers you a chance to work alongside some of the best in the business.
WGA offers an outstanding working environment that fosters and supports mutual learning, respect, dignity, cultural openness, and an appreciation of differing perspectives and backgrounds. We strive to offer inspiring career paths and a selection of fantastic employee benefits. If you enjoy a great office environment and long-term benefits that only a private organisation can offer, then WGA might be for you! We deliver tailored design engineering solutions across the Buildings, Transport, Water, Urban Development, Ports and Marine, Energy, Defence and Space, Sports and Recreation and Resources sectors. We empower our employees to think outside the square and dare to be different.
About our role:
We are currently seeking a dynamic Receptionist to join our very friendly and inclusive administration team to provide a positive, proactive and effective front-of-house service.
What your day could look like:
In your new role, you will be the first point of contact for our clients and visitors. Your role is crucial in creating a welcoming and efficient atmosphere in our reception area and wider office. You will handle a variety of administrative and clerical tasks, ensuring seamless communication within the company and providing exceptional customer service.
Day-to-day in this role will include, visitor and employee engagement, including answering and directing incoming calls, managing and maintaining the front of the house, keeping the reception and all meeting rooms tidy, assisting our wider administration team as required and maintaining consumables and equipment.
To be successful in this role, you will need to be able to demonstrate:
- Previous experience as a receptionist, front-of-house/customer service role handling general admin, visitor management, and/or call handling.
- Excellent computer skills and an intermediate capability with the Microsoft Office Suite of programs.
- Excellent communication (written and verbal) and interpersonal skills, with a genuine desire to work with people.
- Ability to learn new programs and processes.
- Organised with a high level of attention to detail and the ability to plan and prioritise.
Why join WGA?
At WGA we offer our employees an open, supportive working environment that allows for autonomy, creativity, and career growth potential. We enjoy a social and inclusive culture and value work/life balance, offering flexible working conditions to meet personal circumstances (where applicable) and plenty of additional perks.
If customer service is your passion, and you want to work in a fast-paced and inclusive company, apply with a cover letter and CV today.
NOTE: As this is an administration role, a cover letter is required. Please include it in the same document as your CV.
