At MJA Business Solutions the Receptionist / Administration Support is critical to ensuring the delivery of exceptional standards of customer service. This role provides an excellent opportunity to take responsibility and initiative for the Practice. This role allows you to have full front of office responsibility whilst working closely with a friendly and dynamic team.
The position is full-time, with flexibility to work the 38hr week over Monday to Thursday or Monday to Friday.
Essentials
Previous customer service experience
Excellent time management skills and ability to self-manage and prioritise tasks
Demonstrated high level planning and organisational skills – of self and others
Proficient with Office 365, Microsoft Office Suite (Word, Excel, Outlook, Teams) – for email management, calendar scheduling, data entry and other tasks
Exceptional phone manner and excellent verbal and written communication skills
Ability to work independently and as part of a team
High level of day-to-day data entry
Keen attention to detail and ability to keep records and files organized
Ability to learn quickly and solve problems
Show continual improvement and initiative
Desirable
Some accounting, financial planning and basic business knowledge
Experience with XPM (Xero Practice Manager)
Experience with Now Infinity
Experience with entity set ups, GST and ABN registrations etc
Knowledge of Business Activity Statements, Instalment Activity Statements and other ATO lodgement obligations