Address
Form of work
SalaryRole Description
Front Desk Management:
- Greet visitors and clients in a friendly and professional manner.
- Answer incoming calls and transfer them to appropriate personnel.
- Manage incoming and outgoing mail and packages.
- Maintain a clean and organised reception area.
Customer Service:
- Assist visitors with inquiries and provide information about the company.
- Handle customer complaints or concerns with empathy and professionalism.
- Ensure all client interactions reflect positively on the company.
Business Support:
- Provide admin and administrative support to the various departments as needed.
- Schedule appointments and manage calendars for executives and staff.
- Assist with data entry, scanning, filing, and document preparation.
Onboarding/Exit of Clients:
- Coordinate the full onboarding/exit process for all clients, ensuring all necessary paperwork is completed accurately and in a timely manner.
- Communicate with clients to gather required information and documentation for onboarding/exit procedures.
- Collaborate with internal teams to facilitate a smooth transition for new and leaving clients into and out of our systems and processes.
ASIC Management:
- Assist in the management of Australian Securities and Investments Commission (ASIC) compliance requirements.
- Maintain accurate records and filings with ASIC, ensuring deadlines are met.
- Liaise with relevant stakeholders to gather necessary information for ASIC reporting and compliance.
- Co-ordinating the setting up of business structures, ABN, TFN, GST registrations as advised
- Coordinate for stamping, signing off and storing a digitally signed copy on XPM
Office Coordination:
- Coordinate office supplies orders and maintain inventory levels.
- Arrange meetings and conferences, including booking rooms and arranging catering.
- Proactive plan and organise gifts to clients and corporate functions as required
Qualifications
- Phone etiquette, receptionist duties, and clerical skills
- Excellent communication and customer service skills
- Strong attention to detail and organisational skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and prioritise tasks effectively
- Professional and friendly demeanour
- Experience in a similar role is preferred
- Knowledge of accounting or finance is a plus
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $45,000 - $60,000 per year
