Receptionist/Office All-Rounder

ABOUT US: 

We are national wealth management organisation with a proud 30-year history.  We pride ourselves on our excellent team culture, our commitment to quality financial advice and the opportunity we have to make a genuine difference in the lives of our clients. 

Our National Head Office is uniquely positioned here on the beautiful Sunshine Coast (QLD), with our team of ~65 talented individuals spread nationally across Australia.

IS THIS THE RIGHT POSITION? 

As our new Receptionist/Office All-Rounder, you will be the first point of contact for clients either within our own advice business, or nationally within the broader Infocus network. In this position you will be responsible for: 

• Providing excellent customer service by greeting clients and answering incoming calls in a professional and courteous manner
• Managing the reception area by maintaining cleanliness and organisation
• Coordinating meeting room bookings for internal and external team members and advisers
• Handle incoming and outgoing mail, packages, and deliveries
• Assist with administrative tasks to support other teams eg. Client Services and Marketing

ARE YOU THE RIGHT ONE FOR US?

You will be a natural born communicator with a professional mindset and personal drive to achieve good outcomes for our clients and our business. You will ideally:

• Have previous customer service experience/Admin role
• Possess a high level of competence in working with computer systems
• Be a fast learner and love a challenge
• Be an energetic and positive person

This position is part-time, Mon to Thurs with an 8.30am start and flexible finish time based on preference and availability.

ARE WE THE RIGHT BUSINESS FOR YOU?

At Infocus we are passionate about providing a workplace that empowers and strengthens staff. We challenge each other to be innovative, confident and break down barriers. We are committed to ensuring we have a strong team culture and some of the ways we do this is by providing: 

• Regular team activities and events to encourage cross-team collaboration;
• Pens down early on Fridays to socialise;
• Commitment to both upskilling team members and advocating for internal promotions first, wherever possible;
• Confidential support for you and your family through our Employee Assistance Program;
• AIA Vitality membership program, providing discounts & offers for a variety of retail outlets and wellness centres.

JOIN US 

If this job sounds like you, we would love to hear from you! 

• For enquiries related to the duties of the role, please contact Danielle Gauld, Manager – Client Services, via email **************@infocus.com.au 
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions provided.