Records Officer

Records Officer - City of Parramatta Council

• Temp Government contract
• $37.58ph + super
• ASAP start - Initial 4 month contract with view to extend
• Parramatta location
• Full time, Monday to Friday

This position is responsible for the management, classification and distribution of the City of Parramatta's centralised e-mail account, electronic media, and hardcopy correspondence using Content Manager and CRM system. 

Duties include but not limited to:

• Management of Councils inbox and hardcopy correspondence creating, maintaining, allocation and distribution across Council
• Day to day management of incoming mail such as sorting, classifying, indexing, registering and actioning using TRIM
• Enter, create, maintain and extract data/information from databases, EDRMS, pathway, spread sheets
• Commitment to customer service and demonstrated ability to focus on customer's needs, contributing to the building of successful partnerships with customers and service providers
• Answering customer service desk enquiries, escalating when required, 
• Providing access to the archives and responding to reference enquiries
• Undertake records of quotation, exceptions and raising purchase orders for payment in accordance with the procurement process in the financial management system
• Provide advice, assistance and instruction in relation to legal document records management best practice across Council
• Assist with the archiving and retrieval of corporate records, archives and the management of onsite and offsite storage areas 
• Contribute to improved Archiving and sentencing records both physically and electronically to comply with State Records Act 1998 and GA39
• Liaise with staff at all levels across the organisation to ensure records management practices are integrated and consistent with the business needs of Council and to respond to level one service desk requests
• Creating hardcopy records for transfer and electronic lodgment of files to offsite storage

About you:

• Previous experience in a similar role
• Understanding of Electronic Document Records Management Systems (EDRMS) such as TRIM
• Proven ability to work as part of a time and with minimal supervision
• Sound understanding of current legislation and guidelines in records management
• Excellent verbal and written communication skills
• Highly organised with strong attention to detail

If this sounds like you, please send a copy of your updated resume to Brooke Dover at *******@charterhouse.com.au

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