AddressOUR BUSINESS AND VISION
City Chic Collective is a global omni-channel retailer specialising in plus-size women’s apparel, footwear and lingerie. It is a collective of customer-led brands and has a strong following in Australia, New Zealand and USA. Our omni-channel model comprises of a network of stores across Australia and New Zealand (ANZ) and websites operating in ANZ and the USA. The collective of brands are also available through third-party marketplace and wholesale partners.
Our ‘Core Capabilities’ are at the foundation of our culture; they support our goal and purpose to “lead a world of curves.” Our Core Capabilities are the skills and behaviours we use as guiding principles to lead, grow and deliver exceptional experiences for her, our customer.
We Put Her First
She is at the heart of every decision;
We Are Passionate Connectors
We love what we do, and we work as one team;
We Know It, Own It, Do It
We are knowledgeable, we are accountable, and we are disciplined;
We Move Fast, Keep It Simple and Think Big Picture
We act decisively, react quickly and are measured in our approach;
We Are Fearless Agile Thinkers
We express ideas, take calculated risks, and embrace change.
ABOUT THE ROLE
We are looking for a passionate Regional Manager to lead our store teams in Victoria. The Regional Manager is ultimately responsible for maximising profitable sales through developing and inspiring their teams, along with the productive implementation and management of merchandise, marketing, and operational strategies across our stores in Victoria.
Reporting to the Retail Operations Manager, the Regional Manager will have a region of ten stores across Metro Sydney, Canberra and Regional NSW, and be responsible for the following:
Leadership and Culture
- Advocates and nurtures the ethos that our vision is achievable through a region-wide commitment to making CCX a great place to work. Through developing passionate and connected teams, we can create exceptional customer experiences at every touch point.
- Put our customer at the heart of every decision, champion our core capabilities through hands on leadership and deliver open and honest feedback at every opportunity.
- Lead and inspire retail teams, through coaching, mentoring, and providing relevant skill assessments and development opportunities.
- Clearly set expectations and standards of work performance and behaviour in accordance with business expectations.
Financial Management
- Monitor store and region financial KPI's - sales, profit, loss – providing sales and financial guidance to store leaders to ensure all targets are met
- Coordinate store teams through effective rostering techniques to optimise the use of human resources while adhering to labour budgets
- Minimise loss and achieve shrinkage targets
- Locally manage stock to optimise gross margin potential
Compliance
- Keep up to date with current company policies, procedures and relevant legislation and enforce these internal and external compliance processes as required.
- Ensure all retail compliance reports and audits are completed within set time frames.
- Hands-on practical understanding of retail conduct and performance expectations and how to ensure these are achieved across your region.
This role will require you to be willing and able to travel throughout NSW, so a full driver’s license is required.
This role is autonomous; you will split your time between being on the road visiting stores and admin from your home.
ABOUT YOU
We are looking for a passionate and driven retail leader with the following skills and experience:
- 5+ years experience in a similar senior retail role in fashion apparel
- Multi-Store Management of up to 10 stores will be highly regarded
- Exceptional communication and team-building skills
- Love of coaching and skilling up your team
- Solid understands the financial drivers and levers of a brand and how to manage a profit centre
- Strong manager and delegator with well-developed performance management skills.
- Strategic thinker and competent at turning strategy into tactical plans
- A genuine love and understanding of our brand and core capabilities
- A self-driver who takes initiative to think outside the square to achieve outstanding results
- Degree qualified in business, retail operations, property management or project management will be
- Experience with effectively managing a roster, payroll approvals and wage control
Work Perks
- Company Car
- Option of work phone or BYOD allowance, and laptop
- Incentive Schemes
- A generous staff discount
- A fast paced and exciting environment
- A fantastic team atmosphere
- Great career opportunities
We are extremely proud of our friendly, enthusiastic, committed & passionate team members who make our brand what it is today. We understand the importance of our team & we believe in our purpose & core values. We take pride in the fact that we recognise & share our success stories and award individual Team Members for their achievements. We would welcome the successful candidate into a fantastic working environment with an outstanding & talented team.
