AddressREGIONAL MANAGER
- Integral leadership role
- Join a regional team making a real difference
- Excellent benefits, flexible work options and a supportive team
- Armidale or Tamworth office location
- Social, Community, Home Care and Disability Services (SCHADS), Level 7.1 ($124,770.59 pa full-time package inc. superannuation) - 7.3 ($129,972.14 pa full-time package inc. superannuation) depending on qualifications and experience
Are you interested in more meaningful work and supporting people with a disability?
Then consider being a Regional Manager and lead a team of Disability Advocates and manage the day-to-day operations of the service in your region, whilst working side-by-side with people with a disability to support them through their journey of navigating legal and social systems to achieve fairer outcomes.
A generous salary is on offer, along with additional benefits including additional paid leave over the Christmas period, wellbeing days throughout the year, flexible work opportunities including working from home for part of the week and salary sacrificing options.
About us
Disability Advocacy NSW provides high quality social advocacy for people with a disability, with a commitment to servicing regional and remote communities. Our multi-disciplinary team includes social workers, community workers, health professionals, disability workers, and lawyers. We pride ourselves on being courageous, caring, creative and connected in our work with people, offering a family friendly and inclusive workplace, where diversity is celebrated.
We are seeking an experienced and passionate leader to join our team!
About the role
This role is responsible for the management, leadership and development of a team of disability advocates as well as the delivery of the day to day operational requirements of the region.
With a focus on best practice, you will support the region, and the organisation more broadly, to achieve operational objectives through the on-going development of your team, acting as an escalation point for complex matters as well as providing a transparent, supportive and action oriented approach to both people management and the advocacy services you and your team provide.
This is a full-time role, working across the New England region. Reporting to the Area Manager, you will manage the following responsibilities:
Manage the day to day delivery of the disability advocacy services for your region including office management, complaints management, intake and assessment and service delivery.
Provide ongoing management, support and development to your team and foster a culture in line with ALA’s values of courageous, caring, creative and connected.
Ensure the team provides high quality advocacy support and conduct case reviews and identify opportunities for coaching and support.
Provide advice, guidance, and recommendations to the team you support and stay abreast of emerging trends and changes in disability advocacy, ensuring your team remains at the forefront of best practices.
Manage an active caseload as well as act as an escalation point for complex cases in your region.
Work collaboratively with the broader ALA team to ensure compliance with audits, relevant policy, procedures and guidelines as well as all regulatory requirements.
Manage performance, set goals and deliver professional reporting regarding your regional deliverables.
About you (Selection Criteria):
We are looking for an experienced and proactive people leader.
Ideally you will have:
Proven experience in a similar role
Demonstrated leadership experience in a complex service
Success in providing excellent outcomes for service delivery models
Knowledge and understanding of key disability issues
Experience and skills relevant to advocating for people from disadvantaged backgrounds, including people with disability
Ability to effectively deal with multiple stakeholders, including regulatory and industry bodies
Excellent communication and influencing skills including strong assessment and judgement skills
Proven experience in undertaking activities that contribute to meeting an organisations objective and plans
Tertiary qualifications in legal studies, social work, social science, psychology, community services, or similar
How to apply
If you are interested in this opportunity, please submit your cover letter, CV and response to the selection criteria via SEEK. We encourage you to apply as soon as possible, and we will start to conduct preliminary interviews immediately.
If you require any assistance with your application, please don’t hesitate to contact us.
People with disability or from Aboriginal and Torres Strait Islander or Culturally and Linguistically Diverse backgrounds are encouraged to apply.
Applications will close 5pm Friday 31 May
Enquiries regarding the position can be directed to ***************@da.org.au
Submission Checklist
Have you got?
- A cover letter including contact details
- Current resume
- A document that addresses each of the selection criteria listed above (include this with your cover letter or resume document for ease of submission via Seek) If you require any assistance with your application, please don’t hesitate to contact us.
