Registrations Officer

A fantastic fixed term opportunity for an administration professional to join the team.

As a Registration Officer you will be responsible for delivering practitioner registration administration to support the effective and efficient administration of the licensing and registration scheme for building and plumbing practitioners. This role is responsible for the end to end processing of registration and licensing applications and providing customer service to a range of internal and external stakeholders.

What we are looking for:

• Ability to plan and review daily work and to be flexible in a constantly changing environment while continuing to meet expectations.
• Demonstrated ability to build rapport with others to understand issues and suggest courses of action appropriate to their needs.
• Experience producing a range of standard written documents, providing clear information using language appropriate to the audience.
• Demonstrated experience building and sustaining relationships with customers to build a common understanding and address their needs.

VBA Commitment

We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. We're hoping to find a broad range of experiences, and people from all backgrounds and communities to join us at the VBA.

We invite you to talk to us about any preferences or adjustments you may need to either our recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support to your application. If this is you, please don't hesitate to get in touch via *******@vba.vic.gov.au.

We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.

Working at the VBA - what you can expect

• Challenging work and a continuous learning environment
• Flexible work options, compressed work schedules, flexible start and finish times, and purchased leave options.

How to Apply

We require you to upload:

• A detailed copy of your resume
• A cover letter outlining your relevant experience and how you feel it aligns to the role.

Important information

• Only electronic applications submitted via careers.vic.gov.au will be accepted.