Sportsbet's Customer Compliance & Process Optimisation Function is centralised capability that accelerates the confidence of the Customer Team in the performance and scalability of our processes and systems (controls) that are relied on to meet our regulatory obligations and continuously drives (implements) efficiencies and scale in our Department as our environment evolves and changes.About Us
Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.We have over 1,300 team members at Sportsbet but as part of the , we're a true global player.Committed To Responsible GamblingOur is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.We're proud to be the leaders in responsible gambling in our industry, not just locally, but globally.About The RoleReporting into the GM Compliance & Process Optimisation, this role is accountable for delivering a suite of strategic initiatives which have been committed to Sportsbet's Regulators in order to demonstrate that Sportsbet has the capability and capacity to meet its compliance obligations on a consistent and scaled basis. You will maintain relationships with key Regulators and keep them informed on the progress being made in delivering those initiatives as well as prepare and present to Sportsbet's C-Suite / Board and, where required, seek decisions on specific matters such as resourcing, scope, schedule and mitigations to key risks.Responsibilities Include:
- Develop and maintain a master program schedule setting out key the initiatives and milestones committed;
- Coordinate and liaise with initiative leads to understand progress, status, decisions and critical issues and risks facing each initiative and ensure they are adequate surfaced for decision making
- Developing tailored content to assist the Auditors in understanding context and decisions made with respect to each of the initiatives
- Assist the General Manager and Head of Financial Crime on specific initiatives such as (but not limited to) AML/CTF Program Amendments, Enterprise-wide Risk Assessments, strategic and operational reporting and analysis of financial crime performance, controls assurance (i.e. testing) and the design and implementation of enhancements
- Proven experience in professional services and advisory firms with engagement and delivery experience in regulatory specific programs of work
- Proven experience in assisting organisations in understanding and meeting Regulator requirements
- Proven experience in designing and delivering remediation and significant uplift programs of work across Regulated organisations
- Proven experience in driving and delivering performance optimization and improvement across processes, systems and vendors
- An inspiring and energetic specialist with a passion for change
- You are able to connect operational and strategic outcomes through systems thinking
- You question the status quo and look at things in new ways to drive innovation.
- You challenge yourself to do things differently & go the extra mile to overdeliver on excitement.
- You work hard, you don't take yourself too seriously and you have fun along the way!
- 25 days annual leave (that's right, a whole extra week!)
- Genuine flexible working policy with a $800 work from home office allowance
- Weekly concierge service including free massages, manicure/nail appointments - all onsite!
- Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office (did we mention we have a bar fridge for Thursday night drinks!?)
- Tailored career development programs
- Access to end of trip facilities with an onsite table tennis and pool table
- Discounted gym memberships, and loads of internal events
- Access to our Employee Assistance Program and a