Relationship Associate - Bendigo

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Rural Bank is striving to be the bank of choice to help Australian farmers grow and we are looking for people who thrive on helping Agricultural customers grow to join our team.

You are highly skilled in engaging and communicating with customers and take genuine care in supporting their needs.   You effectively build relationships with customers, colleagues and stakeholders alike, acting as a critical conduit between the front line and support teams, thanks to your strong communication and interpersonal skills.  You also have high attention to detail and the ability to be flexible, remain organised and multi-task in a busy role.

You bring an understanding of end-to-end lending processes and simple loan structuring and credit requirements and may also have knowledge of financial accounting and cash flow budgeting and/or financial analysis skills, including the ability to analyse and interpret financial statements.

You have experience with Agribusiness, OR a passion for and willingness to learn about rural and agri businesses and lending, and you are great at having sales conversations with customers that provide solution-based outcomes. 

As a RelationshipAssociate(Agribusiness) you’ll get to:

• Have a career pathway to become an Agribusiness Relationship Manager, gaining exposure to a national operating model
• Support a team of Agribusiness Relationship Managers and their customer portfolios, with workloads being shared across the Agribusiness Associate team to meet portfolio performance outcomes.
• Deepen existing customer relationships through understanding our customers’ needs and providing relevant solutions across all Business & Agribusiness product suites. 
• Onboard new customers, obtain all necessary information and documentation, complete the application form and look after all ongoing portfolio maintenance.
• Build strong relationships with our customers via phone and email, as well as having the opportunity to join in on customer visits - in line with our customer value proposition to make business personal. 

This is a permanent full-time position. We offer flexible work options that put our people first, including a hybrid model of two days per week based out of our Bendigo Head Office.  So, talk to us about what flexibility looks like to you. 

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

About Rural Bank

We are deeply committed to nurturing the growth of rural and regional communities through our tailored financial solutions. Our mission is clear: to provide exceptional financial services, knowledge, and leadership for Australian farmers to flourish and grow.

Proudly part of the Bendigo and Adelaide Bank group, with over 7,000 employees, we are Australian’s most trusted retail bank, our purpose is – ‘to feed into the prosperity of our customers and communities, not off it’. We are one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!

Find out more about Rural Bank here: About us | Rural Bank (www.ruralbank.com.au)

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us! Great benefits, work life balance, and flexibility

• Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
• We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank!

Still in two minds?  

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

Please note shortlisting and interviews may take place prior to the advertised close date, so don’t delay, apply now!

We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.

We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.