With a network of branches across WA, QLD, NSW & VIC Corefleet has become a supplier of choice in the provision of light commercial vehicle rental, lease, including set-up and maintenance, for the mining, oil and gas and civil construction sectors.
An exciting opportunity has become available for a Rental Coordinator at our Mackay branch. This role will be the primary day to day point of contact for all customer requirements.
What's on offer:
- A competitive salary package
- Eligibility to participate in an annual incentive scheme
- Access to employee benefits account including discounts on groceries, electronics and more
- Access to Employee Assistance Program
- Access to an annual Health and Wellbeing reimbursement program
- Permanent full-time position - Monday to Friday
- Company uniform
Key responsibilities include:
- Ensuring superior customer service is achieved
- Monitoring, tracking and organising fleet availability on a daily basis
- Completing all pre and post-rental procedures
- Ensuring the contract paperwork is accurately completed
- Inspecting the returned vehicle and completing the necessary reports
- Discussing damage and missing items with the customer and resolving the matter before finalising the contract
- Liaising with the Regional Manager and National Sales team members for any major customer interactions and transactions
- Performing administration duties as required
We are looking for an individual who has previous experience in customer service or administration. Additionally, the position also requires the following:
- Excellent communication skills
- Ability to learn, understand and effectively sell the products and services of the business
- Sound computer literacy skills
- License to drive manual vehicles (C class)
- Knowledge of the vehicle industry and/or rental industry would be advantageous
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
To apply, click the 'Apply Now' button