AddressStarting June 2024
The Thredbo Reservatios Centre is looking for a Reservations Consultant who will be primarily responsible for daily reservations office duties, including taking reservations via phone, email and online, answering general questions about the resort and ensuring the guests’ needs are met before, during, and after their stay
Perks:
- Team member perks – 50% off bring a friend vouchers
- Free staff pass
- Discounted retail and seasonal rental packages
- Discounted snowsports and mountain biking lessons
- Access to our Thredbo Leisure Centre, tennis and golf course
- Half price accommodation at Rydges, QT and more
- 20% - 50% off at our food and beverage venues
- $2 Tickets at Event Cinemas and Moonlight Cinemas
If you’re up for an exciting opportunity to:
- Ensure that optimal levels of customer service are achieved during all client interactions.
- Handle reservations – Telephone, email, internet and front counter reservations of Thredbo Resort Centre supplier’s self-serviced accommodation products.
- Maintain and improve systems – Regularly update reservations systems with property availability, rates and packages.
- Manage daily/weekly tasks
- Manning the front desk in the Thredbo Information Centre as required
Experience and skills:
- Experience in a customer service role
- A co-operative, positive and professional attitude
- Ability to manage tasks and responsibilities autonomously
- Experience with Microsoft Office Suite
About our Team
Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel.
Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace the opportunity to lead our industry and our community through our shared passion of the mountains towards a more sustainable future, today. This includes Thredbo’s Gold certification through EarthCheck two years running, a first for an Australian snow resort. EarthCheck is the world’s leading environmental certification and benchmarking program for the travel and tourism industry. The recognition makes Thredbo a leader of sustainable tourism destinations worldwide certified to the internationally recognised EarthCheck Destination Standard. https://www.thredbo.com.au/about-thredbo/environment/
Go on, click that application button and show us you aren’t one to settle for anything but exceptional. Work with a team that’s real, adventurous, fun and committed to making the day better. We can’t wait to meet you.
Applications are being assessed as they are received, so don’t delay as we may stop accepting applications before the closing date.
International applicants must be eligible to obtain their own visa with valid work rights in Australia. For information please visit the Australian Department of Home Affairs website https://www.homeaffairs.gov.au/.
