AddressAbout the role
The Residential Services Admissions Officer will be responsible for assisting in the admissions to Residential Care beds, preparing the Residential Services Admission applications and completing Residential Care Agreements.
- Facilitate client meetings with appropriate Director of Nursing/Manager and arrange viewing of appropriate care facilities
- Liaise with the Business Manager Residential Services to ensure financial aspects of residential care admissions are optimised for both the prospective residents and Grampians Health
Key Responsibilities
- Meet with relatives (prospective residents/clients, where appropriate) to ensure understanding of the admission process and financial liabilities and provide interpreter services and ensure that the required assessment process has been undertaken, including health and safety needs, medication packages etc;
- Liaise with the Director of Nursing/Manager to arrange admissions based on preferable time, priority, suitability of accommodation and individual preferences
- Assist prospective residents/carers with the completion and processing of asset assessment which will determine the financial status and associated financial aspects of admission relevant to the prospective resident
Skills and Experience
- Proven customer service delivery, a desire to assist others, including staff and colleagues, by discovering and then meeting their needs.
- Able to demonstrate a sound knowledge of residential care, and relevant legislative requirements.
- Familiar with use and application of computer-based systems, particularly Microsoft Office.
- Able to demonstrate effective time management, problem solving and decision-making skills.
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to discounted health club membership
- Staff rewards and recognition programs
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.
How to apply
Click APPLY or contact Carolyn Saunders, Coordinator - Financial Aged Care, on 53 204082 for a confidential discussion.
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
