Restaurant General Manager (Rgm) - Qsr Drive Thru

Pinnacle Hospitality Group are looking for a Restaurant General Manager for one of our stores.

We offer:

• An attractive salary package
• Fabulous employee benefits and discounts
• Career advancement in our rapidly expanding hospitality business

About you

We have many exciting opportunities available for an energetic leader who is ready to grow with us!

As part of our management team, you will be responsible for setting the highest standard in all areas of the restaurant including the guest experience, the workplace culture and the financial performance!

• Hire, train, develop and drive the team to deliver a positive and memorable customer guest experience
• Deliver the best quality, fresh, and local ingredients to our guests and community!
• You will take pride in and be passionate about building a positive culture within your team – focused on exceptional guest service and working together

Your Responsibilities

This diverse role involves a variety of responsibilities including but not limited to:

• Efficiently leading the restaurant team in day-to-day operations
• Being a role model for the standards and behaviors consistent with our values and culture
• Ensuring high-quality food is served and exceptional customer service is maintained at all times
• Listening to customer feedback and working to ensure positive customer experiences
• Training, developing and cross-training all team members, shift leaders and assistant managers
• Management of team members including rostering, shift changes and team meetings
• Managing P&L performance, guest metrics, inventory results, labour control, and many other KPIs!
• Executing marketing promotions and creating community-driven local marketing activities
• Ensuring the safety of our people & guests!

Who we are looking for?

Suitable candidates with the following skills, experience and qualities are encouraged to apply:

• Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service!
• An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team
• Great communication skills!
• Previous business management or hospitality experience will be greatly regarded!

The ideal candidate will be available seven days a week and will be required to do shift work based on a rotating roster and travel.