Address Royal Mail Hotel is an award-wining boutique hotel in the beautiful southern Grampians town of Dunkeld, Victoria, approx. 25 mins from Hamilton, 45 mins from Halls Gap and 3 hours west of Melbourne.
Our award-winning boutique hotel features:
Two restaurants – Parker Street Project and the two-hat Wickens at Royal Mail Hotel
A multi-award-winning cellar with some 30,000 bottles
A 1.2-hectare kitchen garden delivering fresh produce daily to our kitchens
Farms which provide our lamb and beef
Sustainability and conservation programs, including large-scale revegetation programs and native animals
Extensive native gardens
About the roles
Royal Mail Hotel is looking for two vibrant, engaging, and enthusiastic individuals to join our team in Restaurant Manager and Assistant Restaurant Manager positions.
Our Restaurant and Assistant Restaurant Managers are responsible for the service of both food and beverages in the Royal Mail Hotel restaurants - which are both driven by our kitchen garden ethos - efficiently and professionally while ensuring the smooth operation of the restaurants.
Both full-time roles work a shortened work week with three consecutive days off each week (Sunday, Monday and Tuesday).
Duties and Responsibilities will include:
Achieving company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment
Planning, assigning and directing the Front of House department staff members
Management of menus and wine lists
Increasing food and beverage sales through excellent customer service and promotion of wines, events, upgrades, packages and utilisation of other sales techniques
Purchasing and pricing of goods whilst ensuring correct costing and margins across all Food and Beverage areas
The successful candidates will have previous hospitality management experience, with a natural talent in making guests feel welcome with responsive, friendly, and courteous service.
We are seeking individuals with the drive and skills to champion our kitchen garden philosophy, celebrate our extensive cellar, and deliver truly unique guest experiences through the leading coaching and mentoring of the Front of House team.
About You
Previous Front of House management experience in a fine dining establishment is essential
WSET level III or certified sommelier level 2 or equivalent would be highly regarded
Current RSA and understanding of COVID Safe practices in hospitality is essential
Incredible attention to detail, with an understanding it’s the 1% that makes a difference
Strong communication skills and computer literacy
We are proud to offer:
An excellent lifestyle - three days off in a row each week so you have time to do the things you love outside of work
A stable and committed work environment with long-term tenure
Professional development and advancement opportunities
Generous staff discounts across the property
Exposure to our kitchen garden
Nutritious and carefully prepared staff meal each day
Work with some of the most passionate, creative, driven, and down to earth professionals in the industry, all of whom have unique and important skills that they bring to work each day
Full-time remuneration packages circa $70,000, inclusive of housing, will be negotiated based on skills and experience with the successful candidates.
