Restaurant Mnager

POSITION DESCRIPTION

TITLE: RESTAURANT MANAGER (FULL TIME)

Name: CITY EXTRA (PARAMATTA) UNIT TRUST t/a CITY EXTRA PTY LIMITED

ABN: 14551466188

Work Type: Full Time, 40 Hours Per Week

Salary: 72,800 + 11% of superannuation

Location: Shop E4, East Podium, Circular Quay, Sydney, NSW 2000

REPORTING TO:

This role reports directly to the Managing Director

TASK AND RESPONSIBILITIES:

●       Collaborate with chefs to discuss potential menu changes and improvements, offering suggestions and adjustments based on customer preferences, market trends, and the restaurant's overall concept.

●       Determine and ensure menu pricing is accurate to maximize profitability.

●       Develop strategies for special events and promotions to attract customers and boost revenue, working closely with marketing teams for effective promotion.

●       Oversee procurement, including supplier sourcing, price negotiation, and inventory management within budget limits.

●       Monitor stock levels and order supplies as necessary.

●       Handle financial transactions and generate expense and income reports to enhance operational efficiency.

●       Uphold high standards of cleanliness, hygiene, and safety in the restaurant, ensuring compliance with health and safety regulations.

●       Manage reservations to optimize table turnover and customer satisfaction.

●       Address customer inquiries and resolve complaints promptly and professionally to maintain customer satisfaction.

●       Recruit, train, and supervise waiting and kitchen staff to uphold service standards.

●       Maintain staff rosters for adequate coverage during peak periods.

●       Welcome and advise customers on menu choices, specials, and promotions.

QUALIFICATION, EDUCATION, EXPERIENCE AND ABILITIES REQUIRED:

Qualifications/Education

●       A relevant Diploma Degree

Experience/ Knowledge

●       A minimum of 2 years of relevant experience

Essential Skills

●       Proficient in both oral and written communication, adept at engaging with various stakeholders including staff, clients, and suppliers.

●       Skilled in leading and motivating a diverse team, establishing clear goals, and offering guidance and encouragement.

●       Demonstrate strong organizational abilities to manage multiple tasks efficiently, prioritize effectively, and maintain seamless operations.

●       Possess knowledge of budgeting, cost management, and financial analysis for effective expense control, pricing strategies, and profitability management.

●       Committed to delivering outstanding customer service, with the capability to handle complaints and resolve issues promptly.

●       Familiar with culinary trends, menu design, and food preparation techniques to craft appealing and profitable menus.

●       Proficient in inventory management, including stock tracking and waste reduction, to control costs and ensure ingredient availability.

●       Knowledgeable in health and safety protocols, ensuring compliance and fostering a safe environment for both staff and customers.

●       Skilled in training, coaching, and developing staff to enhance their skills and performance levels.

●       Capable of quick problem-solving in a dynamic restaurant setting.

●       Adaptable to changing circumstances such as evolving customer preferences, market trends, and operational hurdles.

●       Detail-oriented, ensuring high standards of food quality, service, and cleanliness are consistently maintained.

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 01 May 2024
• Expected salary: $72,800 per year